An integrated nurse staffing and scheduling analysis for longer-term nursing staff allocation problems

An integrated nurse staffing and scheduling analysis for longer-term nursing staff allocation problems
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DOI:
10.1016/j.omega.2012.01.002
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发表时间:
2013-04-01
影响因子:
6.9
通讯作者:
Vanhoucke, Mario
Vanhoucke, Mario
中科院分区:
管理学2区
文献类型:
--
作者:
Maenhout, Broos;Vanhoucke, Mario

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在医院的环境中,护理人员的高效和有效管理至关重要,包括运营成本的很大一部分。所采用的护士劳动力的做法和政策高度影响护士的工作条件和所提供的护理质量。关于人员配置水平的政策决定对日程安排水平的结果产生影响,反之亦然。孤立的推理通常会导致次优的决定,往往导致无效的护理结果。为了克服这些低效率,本文提出了一种新的综合护士配备和排班方法。我们在现实环境中测试和评估我们的方法的好处。此外,我们还研究了几种人事政策对人员配置决策的影响。(C)2012爱思唯尔有限公司保留所有权利。
The efficient and effective management of nursing personnel is of critical importance in a hospital's environment comprising a vast share of the operational costs. The adopted nurse workforce practices and policies highly affect the nurses' working conditions and the provided quality of care. Policy decisions on the staffing level have an impact on the outcome of the scheduling level and vice versa. Isolated reasoning typically leads to suboptimal decisions often resulting in ineffective outcomes of care. In order to overcome these inefficiencies, we propose in this paper a new integrative nurse staffing and shift scheduling approach. We test and assess the benefits of our approach in a reallife environment. Moreover, we examine the impact of several personnel policies on the staffing decision. (C) 2012 Elsevier Ltd. All rights reserved.