Relationship between an amount of Key Tasks and Job Satisfaction among Caregivers and Nurses in Elderly Care Facilities

Relationship between an amount of Key Tasks and Job Satisfaction among Caregivers and Nurses in Elderly Care Facilities
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养老机构护理人员关键任务量与工作满意度的关系

DOI:
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发表时间:
2014
影响因子:
1.3
通讯作者:
Fumiko Hori
Fumiko Hori
中科院分区:
--
文献类型:
--
作者:
S. Hiruta;M. Shimaoka;A. Tatsumi;Y. Ono;T. Iida;Fumiko Hori

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[目的]探讨老年护理机构护理员和护士的工作满意度与关键任务数量之间的关系。结果护理人员的平均年龄为37.2年( ± )12年,工作年限为4.5年( ± )3.0年,护理人员为41.6 ± 9.2年,护士为16.8 ± 8.9年。在4组人群中,对工作不满意的员工平均提供的护理服务多于对工作满意的员工。与40岁以下满意的照顾者相比,40岁以下不满意的照顾者在多项护理服务中的比例显著高于40岁以下的照顾者(比率为1.4-2:1),例如:“帮助洗澡或洗澡”、“帮助进食”、“换尿布”、“将照顾者从床或椅子移至轮椅或从轮椅移至床或椅子”。同样,40多名不满意的照顾者显著更频繁地帮助照顾者在床上坐起来。另一方面,护士发现,“换尿布”是唯一一项在不满意和满意之间频率有显著差异的服务,但这仅限于40岁以上的年龄组。更换尿布的频率与工作不满意的风险增加有关。结论建议在老年护理机构的每项重点工作中设置适量的量,以防止工作人员对工作的不满过度增长。
ObjectivesThe purpose of this study is to examine relationship between an amount of key tasks and job satisfaction among caregivers and nurses in elderly care facilities.MethodsQuestionnaires were mailed to the caring staff of elderly care facilities. After data collection (return rate 70%), information about work situations and health conditions were analyzed among 325 female workers, who were classified to 4 groups as follows; (1) caregivers under 40 years of age (2) caregivers of 40 years or over (3) nurses under 40 years of age (4) nurses of 40 years or over.ResultsMean ages and length of career in caring sector were 37.2 ± 12.2 yr and 4.5 ± 3.0 yr for caregivers and 41.6 ± 9.2 yr and 16.8 ± 8.9 yr for nurses, respectively. A larger amount of care services were done on average by workers being dissatisfied with their job than by the satisfied workers in each of the 4 groups. The dissatisfied caregivers under 40 years showed significantly higher frequencies (as ratios of 1.4 - 2 to 1) in several care services such as “helping with showers or baths”, “helping with eating”, “changing diapers”, “moving caretakers from bed or chair to wheelchair or vice versa”, as compared with the satisfied caregivers under 40 years. Similarly, the 40 plus dissatisfied caregivers helped caretakers sit up in bed significantly more frequently. For nurses, on the other hand, “changing diapers” was found as the only service with a significant difference in frequency between the dissatisfied and the satisfied, but that was limited in the 40 plus age group. A frequency of “changing diapers” was associated with an increase in the risk of job dissatisfaction.ConclusionsThese results suggested that an appropriate amount of each key task in elderly care facilities should be set to prevent staff’s dissatisfaction with their job from growing excessively.
DOI: 10.1037/0021-9010.72.2.269
发表时间: 1987-05-01
影响因子: 9.9
作者:
RUSSELL, DW;ALTMAIER, E;VANVELZEN, D
通讯作者: VANVELZEN, D