Unveiling cultures in emergency response communication networks on social media: following the 2016 Louisiana floods
Unveiling cultures in emergency response communication networks on social media: following the 2016 Louisiana floods
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在社交媒体上展示应急响应通信网络中的文化：继 2016 年路易斯安那州洪水之后
DOI：
10.1007/s11135-017-0595-3
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发表时间：
2017
影响因子：
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通讯作者：
Kyujin Jung
中科院分区：
文献类型：
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作者：
Jungwon Yeo;C. Knox;Kyujin Jung
虽然应急管理中的文化已经从风险沟通领域得到了关注，但很少有人系统地处理风险沟通形成和分化中涉及的一般文化的细微差别。为了填补这一空白，本研究旨在首先通过主要关注社交媒体中嵌入的通信来研究2016年路易斯安那州洪水响应中的文化细微差别。社会网络分析和内容分析的结果突出表明，洪水响应通信具有强烈的文化特征，突出的概念，在路易斯安那州的文化信仰为基础的，地方当局和非营利组织是突出的文化响应者在洪水响应通信。特别是，文化相似性内/组间响应通信观察到，每个通信组包括演员谁共享一个共同的文化背景，讲类似的关键字。
While culture in emergency management has gained attention from the field of risk communication, few have systemically dealt with the nuances of general culture involved in the formation and differentiation of risk communication. To fill this gap, this research aims to first examine cultural nuances from the 2016 Louisiana flood response by primarily focusing on communications embedded in social media. The results from social network analysis and content analysis highlight that the flood response communication had strong cultural characteristics, highlighting the notion that of the cultures in Louisiana—faith-based, local authority, and nonprofits—were the prominent cultural responders in the flood response communication. In particular, cultural similarity in both intra/inter group response communication was observed, with each communication group comprising actors who shared a common cultural background and spoke similar keywords.