Understanding deaf and hard-of-hearing users' interest in sign-language interaction with personal-assistant devices
Understanding deaf and hard-of-hearing users' interest in sign-language interaction with personal-assistant devices
复制标题
了解聋哑和听力障碍用户对与个人助理设备进行手语交互的兴趣
DOI：
10.1145/3430263.3452428
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发表时间：
2021
期刊：
影响因子：
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通讯作者：
Matt Huenerfauth
中科院分区：
文献类型：
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作者：
Abraham Glasser;Vaishnavi Mande;Matt Huenerfauth
语音控制的个人助理设备的普及给聋人和听力障碍（DHH）用户带来了使用障碍。在这项包含21次访谈和86份调查问卷的混合研究中，使用美国手语（ASL）的聋人表示对这类设备几乎没有使用经验，但如果这些设备能够理解美国手语指令，他们会有浓厚的兴趣。除了获取天气信息等传统用途外，参与者对针对聋人体验的特定用途感兴趣，例如接收声音警报、触发视频通话或请求美国手语翻译。参与者列举了他们在这些类别中会发出的指令示例，说明会在家里的哪些地方使用这些设备，以及这种交互可能的构建方式。这项研究为聋人使用美国手语与这些设备交互的兴趣提供了实证知识，为未来的研究提供了动力和基础，包括未来创建手语识别技术所需的用户用美国手语发出指令的视频数据集中应包含哪些内容。
Proliferation of voice-controlled personal-assistant devices poses accessibility barriers for Deaf and Hard of Hearing (DHH) users. In this mixed interview (N=21) and survey (N=86) study, DHH American Sign Language (ASL) signers reported little experience with such devices yet strong interest if these devices could understand ASL commands. Beyond traditional uses, e.g. weather information, participants were interested in uses specific to the DHH experience, e.g. receiving alerts about sounds, triggering video calls, or requesting ASL interpretation. Participants gave examples of commands they would issue in these categories, where they would use these devices in their home, and how this interaction could be structured. This study contributes empirical knowledge of DHH signers' interest in ASL interaction with these devices, providing motivation and foundation for future research, including what to include in future datasets of videos of users giving commands in ASL, needed to create future sign-recognition technology.