Gesture-based customer interactions: deaf and hearing Mumbaikars’ multimodal and metrolingual practices
Gesture-based customer interactions: deaf and hearing Mumbaikars’ multimodal and metrolingual practices
复制标题
基于手势的客户互动：聋哑人和听力正常的孟买人的多式联运和都市语言实践
DOI：
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发表时间：
2017
期刊：
影响因子：
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通讯作者：
Annelies Kusters
中科院分区：
文献类型：
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作者：
Annelies Kusters
摘要本文进一步研究城市多语言（即metrolingual）的做法，特别是研究客户的互动，重点是在这些做法中使用的手势。这篇文章关注的是孟买流利的聋人手语者和听力正常的非手语者，他们使用手势相互交流，通常结合不同语言的口型、口语和/或写作。这些数据是通过在孟买的市场、商店、食品店和公共交通中进行语言民族志研究收集的。在基于手势的交互中，感觉不对称的人（即聋人与听力人）结合了视觉-手势模态和语音-口头模态的某些特征，和/或在模态之间切换。因此，对话者面向正在进行的互动和谈判的限制和可能性，不仅由不同的模式，而且由不同的感官进入这些模式。
ABSTRACT The article furthers the study of urban multilingual (i.e. metrolingual) practices, in particular the study of customer interactions, by a focus on the use of gestures in these practices. The article focuses on fluent deaf signers and hearing non-signers in Mumbai who use gestures to communicate with each other, often combined with mouthing, speaking and/or writing in different languages. The data were gathered through linguistic ethnography in markets, shops, food joints and public transport in Mumbai. Within gesture-based interactions, people with sensorial asymmetries (i.e. deaf vs. hearing) combined the visual-gestural modality and certain features of the auditory-oral modality, and/or switched between modalities. Interlocutors thus orient towards the ongoing interaction and negotiate the constraints and possibilities imposed not only by different modalities but also by different sensorial access to these modalities.
跨语言与身体
影响因子：
2.3
作者：
Blackledge A
通讯作者：
Blackledge A