Breast Cancer Navigation and Patient Satisfaction: Exploring a Community-Based Patient Navigation Model in a Rural Setting
Breast Cancer Navigation and Patient Satisfaction: Exploring a Community-Based Patient Navigation Model in a Rural Setting
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DOI：
10.1188/12.onf.379-385
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发表时间：
2012-07-01
影响因子：
1.9
通讯作者：
Packard, Abbot
中科院分区：
文献类型：
--
作者：
Hook, Ann;Ware, Laurie;Packard, Abbot
目的/目标：采用护士导航模式探讨农村社区新诊断乳腺癌患者的满意度。设计：非实验性描述性研究。设置：大型多专科医生门诊诊所，在研究期间每年为约150名新诊断乳腺癌患者提供服务。样本：103名患者在两年期间使用护士导航服务。方法：研究人员开发了一个14项调查工具，使用Likert类型的量表，邮寄给约300名导航患者。主要研究变量：护士导航和患者满意度。（n = 73，72%）在被问及护士导航的好处时，在每个调查陈述中选择了“非常同意”。接受护士导航乳腺癌患者非常满意的服务，提供在此setting.Implications护理：这项研究的结果提供了深入了解个性化的支持性护理方法的有效性，护士和供应商的肿瘤护理。这些信息可用于指导未来护士导航计划的实施，确定指导患者通过癌症体验的有效方法，并有助于促进最高标准的肿瘤护理。
Purpose/Objectives: To explore patient satisfaction among newly diagnosed patients with breast cancer in a rural community setting using a nurse navigation model.Design: Nonexperimental, descriptive study.Setting: Large, multispecialty physician outpatient clinic serving about 150 newly diagnosed patients with breast cancer annually at the time of the study.Sample: 103 patients using nurse navigation services during a two-year period.Methods: A researcher-developed 14-item survey tool using a Likert-type scale was mailed to about 300 navigated patients.Main Research Variables: Nurse navigation and patient satisfaction.Findings: The majority of participants (n = 73, 72%) selected "strongly agree" in each survey statement when questioned about the benefits of nurse navigation.Conclusions: Patients receiving nurse navigation for breast cancer are highly satisfied with the services offered in this setting.Implications for Nursing: Findings from this study offer insight regarding the effectiveness of an individualized supportive care approach to nurses and providers of oncology care. That information can be used to guide the implementation of future nurse navigation programs, determine effective methods of guiding patients through the cancer experience, and aid in promoting the highest standard of oncology care.