Making the 'MOST' out of RFID technology: a research agenda for the study of the adoption, usage and impact of RFID
Making the 'MOST' out of RFID technology: a research agenda for the study of the adoption, usage and impact of RFID
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DOI：
10.1007/s10799-007-0010-1
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发表时间：
2007-06-01
影响因子：
2.4
通讯作者：
Riggins, Frederick J.
中科院分区：
文献类型：
--
作者：
Curtin, John;Kauffman, Robert J.;Riggins, Frederick J.
射频识别技术大大提高了组织获取关于任何实体的位置和属性的大量数据的能力，这些数据可以在某些技术限制范围内进行物理标记和无线扫描。RFID可应用于价值链沿着的各种任务、结构、工作系统和环境，包括企业对企业物流、内部运营、企业对消费者营销和售后服务应用。随着行业采用RFID的增加，学术研究人员对从事学术调查以了解RFID与移动性，组织和系统技术（MOST）的关系产生了兴趣。在本文中，我们探讨了RFID，并提出了一个研究议程，以解决一系列广泛的研究问题，RFID技术如何：（1）开发，采用，并由组织实施;（2）使用，支持，并在组织和联盟内发展;（3）影响个人，业务流程，组织和市场。与许多技术创新一样，随着与实施和使用RFID相关的技术问题得到解决，管理和组织问题将成为IS研究的关键领域。
Radio frequency identification (RFID) technology dramatically increases the ability of the organization to acquire a vast array of data about the location and properties of any entity that can be physically tagged and wirelessly scanned within certain technical limitations. RFID can be applied to a variety of tasks, structures, work systems and contexts along the value chain, including business-to-business logistics, internal operations, business-to-consumer marketing, and after-sales service applications. As industry adoption of RFID increases there is an emerging interest by academic researchers to engage in scholarly investigation to understand how RFID relates to mobility, organizational and systems technologies (MOST). In this paper, we explore RFID and propose a research agenda to address a series of broad research questions related to how RFID technology: (1) is developed, adopted, and implemented by organizations; (2) is used, supported, and evolved within organizations and alliances; and (3) impacts individuals, business processes, organizations, and markets. As with many technological innovations, as the technical problems associated with implementing and using RFID are addressed and resolved, the managerial and organizational issues will emerge as critical areas for IS research.