MAKING AND MANAGING ELECTRONIC CHILDREN: E-assessment in child welfare
MAKING AND MANAGING ELECTRONIC CHILDREN: E-assessment in child welfare
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培育和管理电子儿童：儿童福利的电子评估
DOI：
10.1080/13691180802025574
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发表时间：
2008
期刊：
影响因子：
--
通讯作者：
C. Hall
中科院分区：
文献类型：
--
作者：
S. Peckover;S. White;C. Hall
“每个孩子都很重要”（ECM）是政府对长期以来对儿童福利和保护的担忧做出的回应。一个关键特征是利用信息通信技术（ict）改善信息共享和专业间沟通。其中一项建议要求建立一个索引，即ContactPoint，这是一个包含其所在地区所有儿童信息的数据库，供儿童福利专业人员使用，以表明他们与儿童的关系，并在“引起关注的原因”时促进联合行动。虽然这些在儿童福利领域利用信息通信技术的建议是政府现代化战略的核心部分，但该指数的计划因其侵犯隐私和超越专业判断力的全面潜力而受到严厉批评。本文报告了由ESRC电子社会计划资助的一项民族志研究的结果。根据在试点阶段在一个“开拓者”地方当局地区收集的数据，它描述了当地儿童指数的引入，以及在当地儿童福利网络中将专业人员和技术结合在一起的方式。该指数要想达到促进信息共享和专业间交流的初衷，就必须被儿童福利从业者“使用”。但是，将指数建立为儿童福利专业人员的朋友并不是一个简单的过程。研究表明，这取决于在日常实践中不断协商和完成的一系列关系。很明显，在专业实践中部署信息通信技术在很大程度上取决于当地政策的实施、当地服务的安排以及忙碌和持怀疑态度的从业者的日常实践。
‘Every Child Matters’ (ECM) is a government response to longstanding concerns about child welfare and protection. A key feature is the use of information and communication technologies (ICTs) to improve information sharing and inter-professional communication. One of the proposals requires the establishment of an index, ContactPoint, which is a database containing information on all children in their area, to be used by child welfare professionals to indicate their involvement with a child and, where there is ‘cause for concern’, to facilitate joint action. Whilst these proposals for harnessing ICTs within child welfare are a central part of the government's modernization strategy, plans for the Index have been heavily criticized for its panoptic potential to invade privacy and override professional discretion and judgement. This paper reports findings from an ethnographic study funded by the ESRC e-Society Programme. Drawing on data collected in one ‘Trailblazer’ local authority area during the pilot phase, it describes the introduction of a local child index and the ways in which professionals and the technologies are drawn together within the local child welfare network. For the Index to achieve its original purpose of improving information sharing and inter-professional communication it must be ‘used’ by child welfare practitioners. But establishing the Index as a friend to the child welfare professional is not a straightforward process. The research suggests this is dependent on a set of relations that are being constantly negotiated and accomplished in everyday practice. It is clear the deployment of ICTs in professional practice is highly contingent upon local policy implementation, the local arrangement of services and the everyday practices of busy and sceptical practitioners.