Social Influence of Group Norms Developed by Human-Robot Groups
Social Influence of Group Norms Developed by Human-Robot Groups
复制标题
人机群体制定的群体规范的社会影响
DOI：
10.1109/access.2020.2982181
复制
发表时间：
2020
期刊：
影响因子：
3.9
通讯作者：
Masataka Tokumaru
中科院分区：
文献类型：
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作者：
Yotaro Fuse;Masataka Tokumaru
一些关于社交机器人如何在人机交互中做出反应、手势和表现情感的研究已经进行了。特别是，机器人的社会性意味着机器人不仅表现出类似人类的行为，而且表现出适应一群个体的倾向。要让机器人表现出社会性，它们需要适应群体规范，而不需要告诉它们群体成员如何表现。在这项研究中，我们使用我们提出的机器人模型，研究了人类-机器人群体中群体规范对人类决策的影响。此外，我们对机器人和人类参与者进行了测验，使用不明确和模糊的答案。我们通过让参与者和两个机器人重复一组动作来评估这种影响：回答相同的测试并识别小组成员的每个答案。此外，我们使用问卷评估了群体规范改变人类观点的程度。我们分析了问卷调查的结果和他们回答同一问题的时间顺序变化。测验实验结果表明，人类参与者在第一次发现机器人的答案后，由于机器人的社会影响而改变了答案，认为人类参与者对群体中答案的多样性感到困惑，并意识到机器人对群体规范的考虑。这是为了确保他们能够根据群体规范调整自己的答案。此外，问卷调查结果显示，对于没有正确答案的测验，群体规范会给人类参与者正确的答案。因此，我们得出结论，机器人试图遵守群体规范会影响人类的决策。
Several studies on how social robots respond, gesture, and display emotion in human-robot interactions have been conducted. In particular, sociality of robots implies that robots do not only exhibit human-like behaviors, but also display a tendency to adapt to a group of individuals. For robots to exhibit sociality, they need to adapt to group norms without telling them how to behave by the group members. In this study, we investigated the effect of group norms on human decision-making in human-robot groups, which comprise two robots using our proposed robotic model. Furthermore, we conducted quizzes with the robots and a human participant using unclear and vague answers. We assessed this influence by making the participant and the two robots repeat a set of actions: to answer the same quiz and recognize each answer of the group members. Additionally, we evaluated the extent to which the group norms changed the opinions of humans using a questionnaire. We analyzed the results of the questionnaire and chronological change in their answers for the quiz with the same question. The quiz experimental results showed that the human participants changed their answers after they discovered the answers of the robots for the first time due to social influence from the robots assumed that the human participants were confused about the diversity of the answers in the group and were aware of the consideration of the robots of the group norm. This is to ensure that they can adjust their answers to the group norm. Moreover, the questionnaire results revealed that the group norms gave the human participants right answers to the quiz that has no correct answers. Therefore, we concluded that robots attempt to comply with a group norm affects human’s decision-making.
DOI：
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发表时间：
1984-03
期刊：
--
影响因子：
--
作者：
R. Cialdini
通讯作者：
R. Cialdini
DOI：
10.1023/a:1017153816538
发表时间：
2001-01
期刊：
LISP and Symbolic Computation
影响因子：
--
作者：
Patrick J. Roa
通讯作者：
Patrick J. Roa