Reasons Primary Care Practices Chose Patient Experience Surveys During Patient-Centered Medical Home Transformation.
Reasons Primary Care Practices Chose Patient Experience Surveys During Patient-Centered Medical Home Transformation.
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初级保健实践在以患者为中心的医疗之家转型期间选择患者体验调查的原因。
DOI：
10.1097/jac.0000000000000442
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发表时间：
2023
期刊：
影响因子：
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通讯作者：
Hays,RonD
中科院分区：
文献类型：
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作者：
Quigley,DeniseD;Qureshi,Nabeel;Hays,RonD
以病人为中心的医疗之家需要多年才能实现。2008 - 2017年，15%至18%的美国初级保健实践寻求或保持以患者为中心的医疗家庭认可。我们对其中的105家诊所进行了分层随机抽样采访，以确定为什么选择患者体验调查。51人使用了医疗保健提供者和系统调查的消费者评估，53人管理另一项患者调查。3个最常见的原因是（1）将性能与其他实践进行比较，这需要系统地收集大量实践中的数据（即，消费者对医疗保健提供者和系统的评估调查），（2）参与以患者为中心的外部医疗之家计划，以及（3）调查管理成本。领导人投资了第二次患者调查，以满足质量改进需求。
Patient-centered medical home takes years to attain. Fifteen-to-eighteen percent of US primary care practices in 2008-2017 sought or maintained patient-centered medical home recognition. We conducted interviews with a stratified-random sample of 105 of these practices to determine why patient experience surveys were chosen. Fifty-one were using a Consumer Assessment of Healthcare Providers and Systems survey and 53 administering another patient survey. The 3 most common reasons were (1) to compare performance against other practices, which requires systematically collected data across large numbers of practices (ie, the Consumer Assessment of Healthcare Providers and Systems survey),(2) participation in an external patient-centered medical home program, and (3) survey administration cost. Leaders invested in a second patient survey for quality improvement needs.