A multi-layer organizational culture framework for enhancing the financial performance in tourism and hospitality family firms
A multi-layer organizational culture framework for enhancing the financial performance in tourism and hospitality family firms
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用于提高旅游和酒店家族企业财务绩效的多层组织文化框架
DOI：
10.1016/j.tourman.2022.104516
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发表时间：
2022
影响因子：
12.7
通讯作者：
K.
中科院分区：
文献类型：
--
作者：
Gamage;T & Tajeddini;K.
以往的研究主要集中在家庭层面的特征，从而限制了我们的理解，通过家庭层面的价值观转化为企业层面的业务流程的组织文化机制的影响因素，旅游和酒店业家族企业的财务业绩。我们提出了一个多层次的组织文化框架，包括组织价值观和组织气候层，以弥补这一空白在以前的文献。数据源于8个深度访谈，随后对187家旅游和酒店业家族企业的调查显示，企业内部的管理氛围调解长期导向的价值观和财务业绩之间的关系。此外，我们的研究结果表明，创业导向调节的组织文化机制，提高旅游和酒店业家族企业的财务业绩。
Prior research on factors influencing the financial performance of tourism and hospitality family firms concentrated mainly on family-level traits, thus limiting our comprehension of the organizational culture mechanism by which family-level values are transformed into firm-level business processes. We bridge this void in prior literature by presenting a multi-layer organizational culture framework comprised of the organizational values and organizational climate layers. Data stemmed from eight in-depth interviews, followed by a survey with 187 tourism and hospitality family firms reveal that stewardship climate inside the firms mediates the relationship between long-term-oriented values and financial performance. Moreover, our findings show that entrepreneurial orientation moderates the organizational culture mechanism that enhance the financial performance of tourism and hospitality family firms.