International and local NGO supply chain collaboration: An investigation of the Syrian refugee crises in Jordan

International and local NGO supply chain collaboration: An investigation of the Syrian refugee crises in Jordan
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DOI:
10.1108/jhlscm-05-2017-0020
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发表时间:
2018-01-01
影响因子:
4
通讯作者:
Wang, Bill
Wang, Bill
中科院分区:
其他
文献类型:
--
作者:
Al Adem, Samar;Childerhouse, Paul;Wang, Bill

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本文件的目的是确定人道主义部门供应链合作的主要驱动因素和挑战;评估国际非政府组织和地方非政府组织在救灾期间的关系;并探讨供应链协作方面的人道主义背景。设计/方法/在纵向伙伴关系的背景下讨论了商业和人道主义部门的文献。约旦的一项研究跨越网络的26个国际和LNGO探索通过半结构化interviews.Findings-研究提供了宝贵的见解LNGO和INNGOs发展伙伴关系时所面临的挑战。背景因素,包括东道国政府的政策和社会经济环境的灾难直接影响的动机LNGO和INCOND.Research限制/影响-研究的供应链之间的合作是建立在受访者与30人道主义专业人员在一个国家的工作在一个长期的危机。大部分的经验数据只是从一个行动者的角度来看,因此需要进一步研究二元和网络关系。解决不同的文化和决策角度的LNGOs和INNOWTH值得进一步investigation.Practical影响-认识到的动机和挑战,LNGOs和INNOWTH之间的垂直伙伴关系,将有助于管理人员,无论是在战略和业务层面,找到解决方案和发展战略,建立有效的伙伴关系。妥协和考虑合作伙伴的驱动程序和文化的观点是至关重要的有效的联合人道主义救援initiatives.Originality/value-本文扩展供应链合作的人道主义背景。克服合作努力所面临的挑战以及这些驱动因素的互补性,为建立有效的伙伴关系提供了一种手段。尽管人道主义背景具有独特性,例如费用和动态需求的次要性质,但协作的核心原则仍然有效。
Purpose The purpose of this paper is to identify the key drivers and challenges to supply chain collaboration in the humanitarian sector; to appraise the relationships between international non-governmental organizations (INGOs) and local non-governmental organizations (LNGOs) during disaster relief; and to explore the humanitarian context in regard to supply chain collaboration.Design/methodology/approach Literature from both the commercial and humanitarian sectors is discussed in the context of vertical partnerships. A Jordanian study spanning a network of 26 international and LNGOs is explored via semi-structured interviews.Findings The research provides valuable insights on the challenges facing LNGOs and INGOs when developing partnerships. Contextual factors, including host governmental policies and the social-economic setting of a disaster directly affect the motivations for supply chain collaboration between LNGOs and INGOs.Research limitations/implications The research is built on interviewees with 30 humanitarian professionals working in one country during an extended crisis. The majority of the empirical data are only from one actor's perspective, thus further research into dyadic and network relationships is required. Approaches to addressing the diverse cultural and decision-making perspectives of LNGOs and INGOs warrant further investigation.Practical implications Recognizing the motives and challenges to vertical partnerships between LNGOs and INGOs will assist the managers, both at the strategic and operational levels, to find solutions and evolve strategies to build effective partnerships. Compromise and consideration for partner's drivers and cultural views are essential for effective joint humanitarian relief initiatives.Originality/value This paper extends supply chain collaboration to a humanitarian context. Overcoming the challenges facing collaborative efforts and complementary nature of the drivers provide a means to achieve effective partnerships. Despite the uniqueness of the humanitarian context, such as the secondary nature of cost and dynamic demand, the core principles of collaboration still hold.