A Methodology for Enhancing Crew Resource Management Training
A Methodology for Enhancing Crew Resource Management Training
复制标题
加强船员资源管理培训的方法
DOI：
10.1518/001872099779577255
复制
发表时间：
1999
期刊：
影响因子：
--
通讯作者：
J. Cannon
中科院分区：
文献类型：
--
作者：
E. Salas;C. Prince;C. Bowers;R. Stout;Randall L. Oser;J. Cannon
人为错误是对飞行安全始终存在的威胁。最近，应用心理学家开发了一种干预措施，即机组资源管理（CRM）培训，旨在帮助防止驾驶舱内的人为错误。然而，由于CRM在航空界的普遍应用，CRM在内容、设计、交付和评估方面缺乏标准化。本文讨论了一项应用研究计划，旨在开发一种在海军内部设计和实施 CRM 培训的方法。这一长期的、基于理论的航空团队研究计划包括确定待培训的技能、制定绩效衡量标准、应用教学设计原则以及评估培训实施情况。我们的结论表明，开发 CRM 培训的系统方法可以提高驾驶舱的绩效。这项研究的实际或潜在应用包括团队相互依赖的任何任务环境。
Human error is an ever-present threat to the safe conduct of flight. Recently, applied psychologists have developed an intervention, crew resource management (CRM) training, designed to help prevent human error in the cockpit. However, as it is commonly applied within the aviation community, CRM lacks standardization in content, design, delivery, and evaluation. This paper presents a discussion of an applied program of research aimed at developing a methodology for the design and delivery of CRM training within the Navy. This long-term, theoretically based program of aviation team research included identification of skills to be trained, development of performance measures, application of instructional design principles, and evaluation of the training delivery. Our conclusion indicates that a systematic methodology for developing CRM training can result in better performance in the cockpit. Actual or potential applications of this research include any task environment in which teams are interdependent.