The importance of nonverbal cues in judging rapport

The importance of nonverbal cues in judging rapport
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DOI:
10.1023/a:1021698725361
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发表时间:
1999-12-01
影响因子:
2.1
通讯作者:
Bernieri, FJ
Bernieri, FJ
中科院分区:
心理学2区
文献类型:
--
作者:
Grahe, JE;Bernieri, FJ

文献摘要

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本研究考察了不同的沟通渠道对社会知觉的相对影响,基于接触行为流的薄片。具体来说,我们测试了二元融洽可以通过视觉渠道快速感知的假设。感知者在以下五种刺激显示条件中的一种下判断50个目标互动中的融洽关系:文本、音频、视频、视频+文本或视频+音频。数据表明,能够获得非语言、视觉信息的感知者是最准确的二元关系感知者。他们的判断被发现与视觉编码特征相一致,而过去的研究已经将这些特征与融洽的表达联系起来。这表明存在一种基于非语言的内隐关系理论,它或多或少与自然生态相匹配,至少在行为流的简短样本中是这样。
This study examined the relative impact different channels of communication bad on social perception based on exposure to thin slices of the behavioral stream. Specifically, we tested the hypothesis that dyadic rapport can be perceived quickly through visual channels. Perceivers judged the rapport in 50 target interactions in one of five stimulus display conditions: transcript, audio, video, video + transcript, or video + audio. The data demonstrated that perceivers with access to nonverbal, visual information were the most accurate perceivers of dyadic rapport. Their judgments were found to covary with the visually encoded features that past research has linked with rapport expression. This suggests the presence of a nonverbally based implicit theory of rapport that more or less matches the natural ecology, at least as it occurs within brief samples of the behavioral stream.