Understanding the impact of communications technologies on virtual team performance: An agent-based simulation model
Understanding the impact of communications technologies on virtual team performance: An agent-based simulation model
复制标题
了解通信技术对虚拟团队绩效的影响：基于代理的模拟模型
DOI：
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发表时间：
2011
期刊：
影响因子：
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通讯作者：
R. Iyer
中科院分区：
文献类型：
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作者：
V. Sahasrabudhe;S. Kanungo;R. Iyer
企业一直在寻找方法，通过组建虚拟团队和利用通信技术来实现良好的团队绩效，从而最大限度地利用其地理上分散的人力资源。虚拟团队使用这些技术的经验充其量是喜忧参半的，现有的文献在为这些变化提供令人满意的解释方面存在差距。为了弥补这一差距，我们开发了一个基于代理的仿真模型，以了解虚拟团队的特征、团队的任务、团队成员和通信技术提供的关键功能之间相互作用的动态复杂性，并模拟团队为其分配的任务所做的协作和工作。初步结果表明，该模型在研究通信技术对虚拟团队绩效的影响方面具有潜在的实用性。
Enterprises are constantly looking for ways to get the most from their geographically dispersed human resources by forming virtual teams, and leveraging communications technologies for enabling good team performance. The experience in using these technologies by virtual teams has been mixed at best, and the extant literature has gaps in offering satisfactory explanation for the variations. To address that gap, we have developed an agent-based simulation model to understand the dynamic complexities of the interplay between the characteristics of a virtual team, the task of the team, individuals forming the team, and the key functionalities provided by communications technologies, and to simulate the collaboration and work done by the team for its assigned tasks. Preliminary results point to the potential usefulness of the model to investigate the impact of communications technologies on virtual team performance.