How the type and valence of feedback information influence volunteers’ knowledge contribution in citizen science projects
How the type and valence of feedback information influence volunteers’ knowledge contribution in citizen science projects
复制标题
反馈信息的类型和效价如何影响志愿者在公民科学项目中的知识贡献
DOI：
10.1016/j.ipm.2021.102633
复制
发表时间：
2021
影响因子：
8.6
通讯作者：
Tianmei Wang
中科院分区：
文献类型：
--
作者：
Jian Tang;Xinxue Zhou;Yuxiang Zhao;Tianmei Wang
公民科学包括非专家志愿者合作调查科学问题。志愿者的知识贡献是公民科学项目成功的关键前提。尽管前人对反馈信息的类型和效价进行了研究，但对反馈信息的这两个方面对志愿者知识贡献的主要和交互作用却知之甚少。本研究借鉴成就目标理论，假设反馈信息的类型和效价如何影响志愿者的动机和知识贡献。我们对290名被试进行了三种(信息类型：任务、自我和社交)、两种(信息效价：正向和负向)的被试之间的实验，以检验所提出的研究假设。结果表明，任务、自我和社会反馈对志愿者的内在动机(即感知的快乐、感知的意义和自我扩展)有不同程度的影响。反馈信息类型的影响因反馈信息价态的不同而不同。结构方程模型分析表明，知觉快乐、知觉意义和自我扩展对志愿者的知识贡献(知觉和绩效)有正向影响。分析结果表明，在公民科学领域，知识贡献知觉是内在动机与知识贡献绩效之间的中介变量。我们的研究有助于将反馈信息应用于公民科学的理论进步，并为未来公民科学项目中的人-信息交互设计提供实践指导。
Citizen science involves non-expert volunteers collaborating to investigate scientific problems. Volunteers’ knowledge contribution is a key premise to the success of citizen science projects. Despite previous research on the type and valence of feedback information, little is known about the main and interactive effects of these two facets of feedback information on volunteers ’ knowledge contribution. This study draws on achievement goal theory and hypothesizes how the type and valence of feedback information influence volunteers’ motivations and knowledge contribution. We conducted a three (information type: task, self, and social) by two (information valence: positive and negative) between-subjects experiment with 290 participants to test the proposed research hypotheses. The results suggest task, self, and social feedback had varying impacts on volunteers’ intrinsic motivation (i.e., perceived enjoyment, perceived meaning, and self-expansion). The impact of feedback information type differed by feedback information valence. Structural equation modeling (SEM) analysis showed perceived enjoyment, perceived meaning, and self-expansion positively influenced volunteers’ knowledge contribution (perception and performance). The analysis results demonstrated knowledge contribution perception was a mediator between intrinsic motivation and knowledge contribution performance in the domain of citizen science. Our research contributes to the theoretical advancement of applying feedback information in citizen science and provides practical guidelines for human-information interaction design in future citizen science projects.