Understanding privacy knowledge and skill in mobile communication
Understanding privacy knowledge and skill in mobile communication
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DOI：
10.1016/j.chb.2014.05.041
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发表时间：
2014-09-01
影响因子：
9.9
通讯作者：
Jang, S. Mo
中科院分区：
文献类型：
--
作者：
Park, Yong Jin;Jang, S. Mo
本研究旨在调查年轻人的移动隐私素养，包括移动使用特征、基本移动熟悉度和社会人口因素。我们采用定量和定性调查的混合设计，调查非裔美国年轻人的隐私知识和技能。结果显示，不到一半的受访用户拥有（1）基本信息和位置隐私知识，（2）隐私技能，以及（3）与商业移动环境相关的风险意识。有趣的是，对移动设备的高度熟悉并没有转化为知识，因为日常频繁使用移动设备与隐私知识和技能无关。深度访谈还表明，功能混乱和误导性信心使知识和技能流动性低下。这些发现对消费者政策具有影响，并暗示联邦贸易委员会在其更广泛的数字素养计划中需要纳入服务不足社区中年轻成人用户的信息需求。 (C) 2014 Elsevier Ltd. 保留所有权利。
This study aims to examine mobile-based privacy literacy among young adults across characteristics of mobile use, basic mobile familiarity, and socio-demographic factors. We investigate privacy knowledge and skill among the African American young adults, adopting a mixed design of quantitative and qualitative inquiries. The results showed that less than half of the interviewed users possessed (1) basic information and locational privacy knowledge, (2) privacy skills, and (3) awareness of risk associated with commercial mobile environments. Interestingly, a high level of mobile familiarity did not translate into knowledge as the frequent daily mobile use was not associated with privacy knowledge and skill. In-depth interviews also indicated that functional confusion and misguided confidence confounded the low mobile knowledge and skills. These findings have implications for consumer policy and hint on the need that the FTC in its broader digital literacy initiative incorporates the information need of young adult users among underserved communities. (C) 2014 Elsevier Ltd. All rights reserved.