Two sides of one coin? Relationships build resilience or contribute to burnout in child protection social work: Shared perspectives from Leavers and Stayers in Northern Ireland
Two sides of one coin? Relationships build resilience or contribute to burnout in child protection social work: Shared perspectives from Leavers and Stayers in Northern Ireland
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一枚硬币的两面？
DOI：
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发表时间：
2018
影响因子：
2.2
通讯作者：
P. McFadden
中科院分区：
文献类型：
--
作者：
P. McFadden
儿童保护是一个压力很大的职业，可能会导致一些社会工作者的倦怠和工作退出。本文将重点关注同事和经理关系的积极和消极影响，报告员工应用的含义，以及这些关系如何影响他们应对儿童保护工作挑战的能力。对15名离开和15名留下来的社会工作者进行的半结构化访谈揭示了工作中关系的至关重要性，无论是建立弹性还是导致倦怠。建议呼吁雇主一级的干预措施，以促进关系为重点的干预措施，以提高社会工作者的弹性。
Child protection is a stressful occupation that can result in burnout and job exit for some social workers. This article will focus on the positive and negative impacts of co-worker and manager relationships, reporting on the meaning applied by workers, and on how these relationships impact their ability to manage the challenges of child protection work. Semi-structured interviews with 15 social-workers who left and 15 who stayed reveal the critical importance of relationships at work for either building resilience or contributing to burnout. Recommendations call for employer-level interventions to promote relationship-focused interventions to enhance social worker resilience.