Successful implementation of new technologies in nursing care: a questionnaire survey of nurse-users

Successful implementation of new technologies in nursing care: a questionnaire survey of nurse-users
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DOI:
10.1186/1472-6947-11-67
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发表时间:
2011-10-27
影响因子:
3.5
通讯作者:
Francke, Anneke L.
Francke, Anneke L.
中科院分区:
医学3区
文献类型:
--
作者:
de Veer, Anke J. E.;Fleuren, Margot A. H.;Francke, Anneke L.

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背景资料:越来越多的新技术正在成为护理,可以提高护理质量,降低成本,或改善工作条件。然而,只有按预期使用技术,才能实现这些效果。本研究的目的是为了更好地了解影响成功引进新技术的决定因素,认为护理staff.Methods:研究人群是一个具有全国代表性的研究样本的护理人员(进一步称为护理人员小组),其中685(67%)完成了调查问卷,他们的经验与最近推出的技术。与会者在荷兰的医院,精神病机构,精神残疾人,家庭护理组织,疗养院或家园为elderly.Results:一半的受访者面临着引进新技术,在过去的三年。其中只有一半的人对技术的引进给予积极评价。最常提到的阻碍实际使用的因素与技术本身(种类)有关,如故障、易用性、与患者的相关性和对患者的风险。此外,护理人员强调的重要性,一个足够的创新strategy.Conclusions:成功引进新技术的先决条件是分析可能会阻碍或提高潜在用户之间的引进的决定因素。对于技术创新,必须特别注意技术本身的(感知)特征。
Background: A growing number of new technologies are becoming available within nursing care that can improve the quality of care, reduce costs, or enhance working conditions. However, such effects can only be achieved if technologies are used as intended. The aim of this study is to gain a better understanding of determinants influencing the success of the introduction of new technologies as perceived by nursing staff.Methods: The study population is a nationally representative research sample of nursing staff (further referred to as the Nursing Staff Panel), of whom 685 (67%) completed a survey questionnaire about their experiences with recently introduced technologies. Participants were working in Dutch hospitals, psychiatric organizations, care organizations for mentally disabled people, home care organizations, nursing homes or homes for the elderly.Results: Half of the respondents were confronted with the introduction of a new technology in the last three years. Only half of these rated the introduction of the technology as positive. The factors most frequently mentioned as impeding actual use were related to the (kind of) technology itself, such as malfunctioning, ease of use, relevance for patients, and risks to patients. Furthermore nursing staff stress the importance of an adequate innovation strategy.Conclusions: A prerequisite for the successful introduction of new technologies is to analyse determinants that may impede or enhance the introduction among potential users. For technological innovations special attention has to be paid to the (perceived) characteristics of the technology itself.