Skilled and Unaware: The Interactive Effects of Team Cognition, Team Metacognition, and Task Confidence on Team Performance

Skilled and Unaware: The Interactive Effects of Team Cognition, Team Metacognition, and Task Confidence on Team Performance
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熟练与无意识:团队认知、团队元认知和任务信心对团队绩效的交互影响

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发表时间:
2017
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影响因子:
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通讯作者:
M. McNeese
M. McNeese
中科院分区:
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文献类型:
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作者:
Katherine Hamilton;Vincent P. Mancuso;S. Mohammed;Rachel Tesler;M. McNeese

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本研究的目的是评估情境意识的客观和主观测量对团队绩效的独立和联合影响。我们认为客观测量和主观测量是元认知经验的两种类型,其中客观测量捕获实际情境知识,主观测量捕获感知情境知识。从理论上讲,这些元认知体验与任务自信一起工作,以预测表现。在模拟应急管理小组任务环境中,收集了72个三人小组的数据。客观态势感知、主观态势感知和任务信心分别通过态势感知全局感知技术、任务感知评定量表和集体效能进行测量。结果表明,三种元认知体验在预测团队绩效方面存在交互作用,任务信心在团队感知情境意识较低时增强了实际情境知识与绩效之间的关系,在团队感知情境意识较高时减弱了这种关系。这些结果表明,拥有必要的实际情况知识来完成一项任务总是很重要的,但有时,为了创造必要的动力来规范一个人的行为,与判断或感觉相关的意识方面应该很低。
The purpose of this study was to evaluate the independent and joint effects of objective and subjective measures of situation awareness on team performance. We propose that objective and subjective measures are types of metacognitive experiences, with objective measures capturing actual situation knowledge and subjective measures capturing perceived situation knowledge. These metacognitive experiences are theorized to work in tandem with task confidence to predict performance. Data were collected from 72 three-person teams working in a simulated task environment of emergency management teams. Objective situation awareness, subjective situation awareness, and task confidence were each measured through the Situation Awareness Global Awareness Technique, the Mission Awareness Rating Scale, and collective efficacy, respectively. Results showed that all three metacognitive experiences interacted in predicting team performance, such that task confidence strengthened the relationship between actual situation knowledge and performance when the team’s perceived situation awareness was low and weakened the relationship when the team’s perceived situation awareness was high. These results suggest that it is always important to have the necessary actual situation knowledge to complete a task, but there are times in which aspects of awareness in relation to judgments or feelings should be low in order to create the necessary drive to regulate one’s behavior.