Accessibility and preferred use of online Web applications among WIC participants with Internet access.

Accessibility and preferred use of online Web applications among WIC participants with Internet access.
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DOI:
10.1016/j.jneb.2014.02.007
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发表时间:
2014-05-01
影响因子:
2.6
通讯作者:
Desmangles, Claudia
Desmangles, Claudia
中科院分区:
医学3区
文献类型:
--
作者:
Bensley, Robert J;Hovis, Amanda;Desmangles, Claudia

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目的:本研究调查了西部妇女、婴儿和儿童特殊补充营养计划(WIC)地区客户当前技术使用情况以及这些当前客户使用新技术与WIC互动的偏好。方法:2011年对WIC客户进行了为期2个月的在线调查。对8,144名参与者进行的加权抽样表明,大多数妇女信息中心客户使用计算机或移动的电话上网。电子邮件、短信和Facebook是最常用的通信技术。显著差异(P < .05)存在于年龄组和Facebook的使用、教育水平和教育技术的使用、教育水平和视频聊天的使用之间。结论和影响:技术应被考虑用于解决WIC客户的需求,包括使用短信和智能手机应用程序进行预约、教育和其他WIC服务;在线日程安排和营养教育;以及一个更强大的Facebook存在,用于与WIC客户和母乳喂养支持联系。
OBJECTIVE: This study examined the current technology use of clients in the western Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) region and the preferences these current clients have for using new technologies to interact with WIC.METHODS: Cross-sectional convenience sample for online survey of WIC clients over 2 months in 2011.RESULTS: A weighted sample of 8,144 participants showed that the majority of WIC clients have access to the Internet using a computer or mobile phone. E-mail, texting, and Facebook were technologies most often used for communication. Significant differences (P < .05) existed between age groups and Facebook use, education level and technology use for education delivery, and education level and use of video chat.CONCLUSIONS AND IMPLICATIONS: Technologies should be considered for addressing WIC clients' needs, including use of text messaging and smartphone apps for appointments, education, and other WIC services; online scheduling and nutrition education; and a stronger Facebook presence for connecting with WIC clients and breastfeeding support.