Applying Human Factors Research Towards Cyberspace Operations: A Practitioner’s Perspective
Applying Human Factors Research Towards Cyberspace Operations: A Practitioner’s Perspective
复制标题
将人为因素研究应用于网络空间作战：从业者的视角
DOI：
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发表时间：
2016
期刊：
影响因子：
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通讯作者：
Rob Hoffman
中科院分区：
文献类型：
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作者：
Scott D. Lathrop;S. Trent;Rob Hoffman
网络空间的运作依赖于高度尖端的技术。不幸的是，要找到或开发成功支持关键流程和决策的解决方案是具有挑战性的。创新以及与创新相关的资源似乎主要侧重于技术，而很少强调与就业、培训和能力维持相关的人的因素。研究人员和供应商经常错误地将信息技术解决方案应用于网络空间运营问题。在这种情况下，对认知工作的性质和网络空间行动的目标缺乏了解，导致技术在军事行动的目的和规模方面的有用性和可用性有限。本文从实践者的角度对网络空间运作的核心人因进行了探讨。报告最后对如何更好地将认知工程学和实验心理学实践纳入研究和开发项目提出了强有力的建议。
Cyberspace operations are dependent upon highly sophisticated technology. Unfortunately, it is challenging to find or develop solutions that successfully support critical processes and decisions. Innovation, and the resources associated with innovation, appear to focus primarily on the technology with little emphasis on the human factors associated with employment, training, and sustainment of the capabilities. Researchers and vendors often mistakenly apply information technology solutions to cyberspace operations problems. In such cases, a poor understanding of the nature of the cognitive work and the goals in cyberspace operations results in technologies that are of limited usefulness and usability with regard to the purpose and scale of military operations. This paper presents a practitioner’s perspective on the core human factors of cyberspace operations. It concludes with strong recommendations for how to better incorporate cognitive engineering and experimental psychology practices into research and development projects.