Virtual Consultations: Young People and Their Parents' Experience.
Virtual Consultations: Young People and Their Parents' Experience.
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DOI：
10.2147/ahmt.s292977
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发表时间：
2021
期刊：
影响因子：
--
通讯作者：
Flannery H
中科院分区：
文献类型：
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作者：
Proulx-Cabana S;Segal TY;Gregorowski A;Hargreaves D;Flannery H
评估年轻人及其家人的虚拟咨询体验，并评估是否为年轻人提供了一个保密空间，作为这些虚拟会面的一部分。一份匿名的在线调查发送给了10-18岁的年轻人。在2020年3月13日至6月13日期间，曾在英国青少年医学第三级服务机构经历过至少一次虚拟会诊，主要与慢性疲劳综合征或医学上无法解释的症状的管理有关，但并不完全如此。调查的答复由两位作者分析，他们独立编写了参与者报告的共同主题的代码。50名年轻人和他们的家人参加了调查。88%的受访者表示，他们已经为虚拟约会做好了准备，90%的受访者认为他们很有帮助，88%的受访者认为他们是私密的，86%的受访者表示他们会觉得更多的虚拟约会会有所帮助。报告的积极影响是不需要旅行(38%)和持续护理(36%)。我们的许多参与者报告没有负面影响(39%)，并认为没有什么需要改进的(56%)。报告中最常见的改进是提供高质量的视频通话(34%)。只有36%的年轻人有机会在没有父母在场的情况下与医疗保健提供者私下交谈。年轻人和他们的家人认为虚拟约会是安全和有帮助的。专业人士应该为年轻人提供一个秘密的偏远空间，让他们在没有父母的情况下说话。
Evaluate the experience of virtual consultations for young people and their families and assess whether young people are being offered a confidential space as part of these virtual encounters. An anonymous online survey was sent to young people age 10–18 y.o. who had experienced at least one virtual consultation with an adolescent medicine tertiary service in the United Kingdom between March 13th and June 13th 2020 mostly associated with, but not exclusively, management of chronic fatigue syndrome or medically unexplained symptoms. Responses from the survey were analysed by two authors who independently coded the common themes reported by the participants. Fifty young people and their families participated in the survey. Eighty-eight percent reported feeling prepared for virtual appointments, 90% found them helpful, 88% felt that they were private and 86% reported they would find further virtual appointments helpful. Positive impacts reported were no need to travel (38%) and the continuity of care (36%). Many of our participants reported no negative impact (39%) and felt that nothing needed to be improved (56%). The most frequent improvement reported was the provision of a quality video call (34%). Only 36% of young people had the opportunity to speak in confidence to the health care provider without their parents’ presence. Virtual appointments are perceived as safe and helpful by the young people and their families. Professionals should offer a confidential remote space for young people to speak without their parents.