From work analysis to work design: A review of cognitive work analysis design applications
From work analysis to work design: A review of cognitive work analysis design applications
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从工作分析到工作设计:认知工作分析设计应用回顾
DOI:
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发表时间:
2012
期刊:
影响因子:
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通讯作者:
M. Lenné
中科院分区:
文献类型:
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作者:
G. Read;P. Salmon;M. Lenné
Cognitive work analysis is a framework for analysis to inform the design of complex cognitive systems. However, the framework has been criticized for failing to directly inform design. This paper describes a review of CWA design applications and analyses the way in which CWA-based designs have been developed. The review reveals that the majority of CWA-based design applications are associated with interface design. Further, when designing for causal, compared to intentional domains, CWA has more commonly been applied directly, with little use of further supplemental design methods or processes. In closing, the implications for augmenting CWA to support system design are discussed.