From work analysis to work design: A review of cognitive work analysis design applications

From work analysis to work design: A review of cognitive work analysis design applications
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从工作分析到工作设计:认知工作分析设计应用回顾

DOI:
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发表时间:
2012
期刊:
影响因子:
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通讯作者:
M. Lenné
M. Lenné
中科院分区:
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文献类型:
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作者:
G. Read;P. Salmon;M. Lenné

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认知工作分析是一种分析框架,为复杂认知系统的设计提供信息。然而,该框架因未能直接告知设计而受到批评。本文综述了基于CWA的设计应用,并分析了基于CWA的设计的发展方式。回顾表明,大多数基于cwa的设计应用程序都与界面设计有关。此外,当设计因果关系时,与有意领域相比,CWA更常被直接应用,很少使用进一步的补充设计方法或过程。最后,讨论了增加CWA以支持系统设计的含义。
Cognitive work analysis is a framework for analysis to inform the design of complex cognitive systems. However, the framework has been criticized for failing to directly inform design. This paper describes a review of CWA design applications and analyses the way in which CWA-based designs have been developed. The review reveals that the majority of CWA-based design applications are associated with interface design. Further, when designing for causal, compared to intentional domains, CWA has more commonly been applied directly, with little use of further supplemental design methods or processes. In closing, the implications for augmenting CWA to support system design are discussed.