A study on the antecedents of supplier commitment in support of logistics operations
A study on the antecedents of supplier commitment in support of logistics operations
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DOI：
10.1504/ijstl.2012.044132
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发表时间：
2012
影响因子：
1.5
通讯作者：
Christina W. Y. Wong;K. Lai;Y. Lun;T. Cheng
中科院分区：
文献类型：
--
作者：
Christina W. Y. Wong;K. Lai;Y. Lun;T. Cheng
供应商的投入需要在正确的时间以正确的质量和数量交付，以充分满足买方公司的运营要求。为了实现这些绩效目标，在物流运营中，供应商承诺在管理买方-供应商关系(BSR)方面的重要性不应被忽视。由于组织对业务优先事项的不同，管理业务流程重组是一项具有挑战性的任务，因为业务流程重组本质上是复杂的，涉及许多交易和制度方面。这一挑战在涉及多个上游和下游各方的物流管理中尤为突出，缺乏协调一致的努力可能会影响整个物流链的绩效。对于许多企业来说，如何培养供应商的承诺以支持他们的物流运营仍然不清楚。考虑到这一研究空白，我们在BSR中考察了影响供应商承诺的交易性和制度性因素。从一家国际采购公司的358家供应商收集的调查数据表明，商业不确定性阻碍了供应商的承诺，但这种承诺可以通过用于管理BSR的显性和隐性合同来加强。
Supplier inputs need to be delivered at the right time in the right quality and quantity to fully satisfy the operations requirements of buying firms. In achieving these performance goals, the importance of supplier commitment in managing the buyer-supplier relationship (BSR) should not be neglected in logistics operations. Due to organisational differences on operations priorities, it is a challenging task to manage a BSR which is inherently complex with many transactional and institutional aspects involved. This challenge is salient in logistics management with multiple upstream and downstream parties involved where the lack of concerted efforts can compromise performance of the entire logistics chain. For many enterprises, it remains unclear on how to nurture supplier commitment in support of their logistics operations. Considering this research void, we examine the antecedents of supplier commitment covering both transactional and institutional factors influencing supplier commitment in the BSR. Survey data collected from 358 suppliers of an international buying firm indicate that business uncertainty discourages supplier commitment, but the commitment can be reinforced with both explicit and implicit contracts used for governing the BSR.