Organizational conditions that influence work engagement and burnout: A qualitative study of mental health workers.

Organizational conditions that influence work engagement and burnout: A qualitative study of mental health workers.
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影响工作投入和倦怠的组织条件:心理健康工作者的定性研究。

DOI:
10.1037/prj0000472
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发表时间:
2021
影响因子:
1.9
通讯作者:
Salyers,MichelleP
Salyers,MichelleP
中科院分区:
医学3区
文献类型:
--
作者:
Rollins,AngelaL;Eliacin,Johanne;Russ-Jara,AlissaL;Monroe-Devita,Maria;Wasmuth,Sally;Flanagan,MindyE;Morse,GaryA;Leiter,Michael;Salyers,MichelleP

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医疗保健中的临床医生职业倦怠是广泛的,并且越来越受到关注。在心理健康和康复环境中,改善倦怠和工作投入的干预措施的研究是有限的,很少解决组织驱动因素的倦怠。本研究旨在阐述组织的影响,职业倦怠和工作参与心理health.MethodsWe随机选择了40名心理健康的临床医生和管理人员谁是参加了职业倦怠干预和进行半结构化访谈,以了解他们的组织条件的意见,影响职业倦怠和工作参与。数据进行了分析,使用一个主题的分析approach.ResultsAnalyses产生了三个主要的主题,组织环境可能会减少倦怠和增加工作参与:(一)工作文化,优先考虑以人为本的照顾生产力和其他性能指标,(B)强大的管理技能和实践,以克服官僚主义,(c)员工的职业发展和自我保健的机会。与会者还提到了三个层次的组织背景下,他们认为影响倦怠和工作参与:一线主管和项目经理,组织行政领导,和更大的健康system.Conclusions and Implications for PracticeFindings点几个可能的干预目标,在不同的组织层面,可以引导该领域更有效的方法来减少倦怠和提高工作参与度。(PsycInfo数据库记录(c)2022阿帕,保留所有权利)
ObjectiveClinician burnout in healthcare is extensive and of growing concern. In mental health and rehabilitation settings, research on interventions to improve burnout and work engagement is limited and rarely addresses organizational drivers of burnout. This study sought to elaborate on the organizational influence of burnout and work engagement in mental health.MethodsWe randomly selected 40 mental health clinicians and managers who were participating in a burnout intervention and conducted semi-structured interviews to understand their views of organizational conditions impacting burnout and work engagement. Data were analyzed using a thematic analytical approach.ResultsAnalyses yielded three major themes where organizational contexts might reduce burnout and increase work engagement:(a) a work culture that prioritizes person-centered care over productivity and other performance metrics,(b) robust management skills and practices to overcome bureaucracy, and (c) opportunities for employee professional development and self-care. Participants also referenced three levels of the organizational context that they believed influenced burnout and work engagement: front-line supervisors and program managers, organizational executive leadership, and the larger health system.Conclusions and Implications for PracticeFindings point to several possible targets of intervention at various organizational levels that could guide the field toward more effective ways to reduce burnout and improve work engagement.(PsycInfo Database Record (c) 2022 APA, all rights reserved)