Crisis Management: Leading in the New Strategy Landscape

Crisis Management: Leading in the New Strategy Landscape
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危机管理：引领新战略格局

DOI：
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发表时间：
2009
期刊：
影响因子：
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通讯作者：
John E. Spillan
John E. Spillan
中科院分区：
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文献类型：
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作者：
W. Crandall;J. Parnell;John E. Spillan

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前言1。危机管理框架危机管理的前景组织危机的根源危机管理的战略方法组建危机管理团队并撰写计划组织战略与危机危机管理：灾难来袭时采取行动危机沟通组织学习的重要性伦理在危机管理中的潜在作用危机管理的新趋势附录。包括在危机管理计划索引中的项目样本大纲
Preface 1. A Framework for Crisis Management 2. The Crisis Management Landscape 3. Sources of Organizational Crises 4. A Strategic Approach to Crisis Management 5. Forming the Crisis Management Team and Writing the Plan 6. Organizational Strategy and Crises 7. Crisis Management: Taking Action When Disaster Hits 8. Crisis Communication 9. The Importance of Organizational Learning 10. The Underlying Role of Ethics in Crisis Management 11. Emerging Trends in Crisis Management Appendix. Sample Outline of Items to Include in the Crisis Management Plan Index About the Authors