Integrating user experience evaluation in the development of a web-based Community Engagement Toolkit.
Integrating user experience evaluation in the development of a web-based Community Engagement Toolkit.
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DOI：
10.1016/j.evalprogplan.2022.102048
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发表时间：
2022-04
影响因子：
1.6
通讯作者：
Afifi, Rima A.
中科院分区：
文献类型：
--
作者：
Asikin-Garmager, Asih;Dowd, Patrick;George, Salim;Afifi, Rima A.
Current advances in technology have allowed programs to become more innovative and provide web-based services and products for their participants. This requires evaluators to expand their evaluation repertoire to continue to provide useful and actionable information. Our study illustrates the application of user experience evaluation as part of the formative evaluation of the Community Engagement Toolkit (CETK), developed by the Network of the National Library of Medicine. The CETK is a website containing resources that help library staff deliver health-literacy programming more effectively. The overarching objective of the evaluation was to obtain in-depth feedback from potential users about the website design and content in order to make the toolkit user friendly and useful. We used an online video conferencing software to conduct contextual observations and interviews with geographically dispersed participants. Findings from the evaluation study indicated an overall favorable review of the toolkit’s interface and navigation, but relatively less favorable review of content relevance and broad appeal for the participants. Feedback from the participants was used to inform the development of the toolkit to increase the likelihood of its use and value for intended users.
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DOI：
10.1007/3-540-29263-2_10
发表时间：
2006-01-01
期刊：
VALUE-BASED SOFTWARE ENGINEERING
影响因子：
--
作者：
Fruhling, Ann L.;de Vreede, Gert-Jan
通讯作者：
de Vreede, Gert-Jan
影响因子：
5
作者：
Quinones, Daniela;Rusu, Cristian;Rusu, Virginica
通讯作者：
Rusu, Virginica
影响因子：
4
作者：
Santoso, Harry B.;Schrepp, Martin
通讯作者：
Schrepp, Martin
影响因子：
1.6
作者：
Ramirez, Laura K. Brennan;Bender, Julie M.;land, Gar Land
通讯作者：
land, Gar Land
影响因子：
2.9
作者：
Solano, Andres;Collazos, Cesar A.;Fardoun, Habib M.
通讯作者：
Fardoun, Habib M.