Level of service delivery of public transport and mode choice in Accra, Ghana
Level of service delivery of public transport and mode choice in Accra, Ghana
复制标题
DOI：
10.1016/j.trf.2016.09.033
复制
发表时间：
2017-04-01
影响因子：
4.1
通讯作者：
Sharma, Somesh
中科院分区：
文献类型：
--
作者：
Birago, Dora;Mensah, Seth Opoku;Sharma, Somesh
交通拥堵和空气质量的恶化与非洲各城市私人小巴和小巴的非正式运营激增有关。人们认识到，如果大型公共汽车得到有效和可持续的管理，它们有望缓解非洲城市日益增长的拥堵。这项研究旨在探索加纳阿克拉通勤者不喜欢乘坐地铁公共交通(MMT)进行市内通勤的原因。一项针对134名通勤者的调查显示，他们不喜欢地铁的原因，以及他们对地铁服务水平的看法。研究显示，虽然地铁的价格便宜20%，但通勤者认为它的服务质量很差。不愿选择的主要原因包括巴士挤迫、不遵守时间表、在车时间长、乘客对座位的感觉不佳、来源地和目的地没有巴士、有其他交通工具可供选择以及巴士轮候时间过长。地铁有限公司改善服务特质，特别是在车内时间、等候时间、舒适性、可靠性和可达性，是增加其交通工具占有率的方法。遵守这些是实现在阿克拉促进公共交通的目标的最可靠方式，方法是将人们从使用不可持续的方式，如小型巴士和出租车，转变为使用高效的大容量系统，如地铁公共交通。(C)2016爱思唯尔有限公司。保留所有权利。
Worsening traffic congestion and air quality has been associated with the proliferation of informal operation of private microbus and minibus in African cities. It is recognised that large buses hold the promise of relieving the growing congestion of African cities if they are managed efficiently and sustainably.It is in line with this that this study seeks to explore the reasons behind commuters' non preference of Metro Mass Transit (MMT) for intra-city commuting in Accra, Ghana. A revealed preference survey was administered to 134 commuters to find out the reasons behind their non-preference and their perception of the level of service (LOS) delivery of the Metro Mass Transit.The Study revealed that though Metro Mass Transit was 20% cheaper in terms of price, commuters perceived its service delivery as poor. Over-crowding of buses, non-adherence to time schedule, long in-vehicle time, perception of not getting access to seats, non-availability of bus at respondents' origins and destinations, accessibility of alternative modes and long waiting times for buses accounted for the major reasons for non preference.Metro Mass Transit Limited's improvement in its service attributes especially in-vehicle time, waiting time, comfort, reliability and accessibility is a means of increasing its modal share. Adherence to these is the surest way to achieving the objective of promoting mass transit in Accra by shifting people from the use of unsustainable modes such as mini-buses and taxis to the use of efficient high capacity systems as Metro Mass Transit. (C) 2016 Elsevier Ltd. All rights reserved.