Deliberate interactions: characterizing technology use in Nairobi, Kenya
Deliberate interactions: characterizing technology use in Nairobi, Kenya
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DOI：
10.1145/1753326.1753719
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发表时间：
2010-04
期刊：
影响因子：
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通讯作者：
Susan Wyche;Thomas N. Smyth;M. Chetty;Paul M. Aoki;Rebecca E. Grinter
中科院分区：
文献类型：
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作者：
Susan Wyche;Thomas N. Smyth;M. Chetty;Paul M. Aoki;Rebecca E. Grinter
我们介绍了一项定性研究的结果，该研究考察了在肯尼亚内罗毕生活和工作的专业人士如何在日常生活中定期使用信息和通信技术。这项工作对人机界面社区有两方面的贡献。首先，我们提供了经验证据，展示了参与者在基础设施较差的环境中使用技术时遇到的限制。这些制约因素包括有限的带宽、高昂的成本、对响应能力的不同看法以及对物理和虚拟安全的威胁。其次，我们利用我们的发现对塑造未来技术设计的“随时随地接入”结构进行了批判性评估。我们提出了另一种愿景，称为刻意交互--一种有计划的、有目的的交互方式，涉及线下准备，并讨论ICT如何支持这种在线使用行为。
We present results from a qualitative study examining how professionals living and working in Nairobi, Kenya regularly use ICT in their everyday lives. There are two contributions of this work for the HCI community. First, we provide empirical evidence demonstrating constraints our participants encountered when using technology in an infrastructure-poor setting. These constraints are limited bandwidth, high costs, differing perceptions of responsiveness, and threats to physical and virtual security. Second, we use our findings to critically evaluate the "access, anytime and anywhere" construct shaping the design of future technologies. We present an alternative vision called deliberate interactions--a planned and purposeful interaction style that involves offline preparation and discuss ways ICT can support this online usage behavior.