Designing within Capitalism
Designing within Capitalism
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DOI：
10.1145/3532106.3533559
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发表时间：
2022-06
期刊：
影响因子：
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通讯作者：
Christine T. Wolf;M. Asad;Lynn S. Dombrowski
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文献类型：
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作者：
Christine T. Wolf;M. Asad;Lynn S. Dombrowski
为什么旨在缓解社会不平等的社会计算项目失败了？本文通过对25名致力于解决美国（US）工资盗窃问题的个人进行定性访谈研究来调查这个问题。我们的分析揭示了三个层次或交互尺度上的失败：第一，技术采用的个人层面上的失败；二是关系失败（即美国的反劳工工人/雇主动态）；第三，制度或宏观层面的失败。综上所述，这些不同的失败指向了更大的结构性力量，这些力量消极地决定了亲劳工项目的轨迹——即资本主义。资本主义在美国的化身在引导社会计算设计项目的道路上发挥着重要的作用，有时甚至是严酷的控制。在本文中，我们理清了资本主义和社会计算之间的关系，提供了一个分析框架来梳理这种复杂的关系，从我们的经验数据中吸取的教训，以及未来，亲劳工，社会计算项目的前进方向。
Why do social computing projects aimed at alleviating social inequality fail? This paper investigates this question through a qualitative interview study with 25 individuals working to address the problem of wage theft in the United States (US) context. Our analyses uncover failures at three levels or scales of interaction: one, failures at the individual level of technology adoption; two, relational failures (i.e., the anti-labor worker/employer dynamic in the US); and three, institutional or macro-level failures. Taken together, these various failings point to larger, structural forces that negatively fate pro-labor projects’ trajectories – i.e., capitalism. Capitalism's incarnations in the US play a significant and at times harsh grip in steering the path of social computing design projects. In this paper, we untangle the relationship between capitalism and social computing, providing an analytic framework to tease apart this complex relationship, the lessons learned from our empirical data, as well as ways forward for future, pro-labor, social computing projects.