Telehealth and patient satisfaction: a systematic review and narrative analysis.
Telehealth and patient satisfaction: a systematic review and narrative analysis.
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DOI：
10.1136/bmjopen-2017-016242
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发表时间：
2017-08-03
期刊：
影响因子：
2.9
通讯作者：
Brooks M
中科院分区：
文献类型：
--
作者：
Kruse CS;Krowski N;Rodriguez B;Tran L;Vela J;Brooks M
远程保健的使用稳步增加，因为它已成为一种可行的病人护理模式。早期采用者试图使用远程保健提供高质量的护理。患者满意度是远程医疗模式满足患者期望程度的关键指标。本系统综述和叙述性分析的目的是探讨远程医疗与患者满意度在有效性和效率方面的关联。关键字之间的布尔表达式创建了复杂的搜索字符串。该字符串的变体用于护理和相关健康文献的累积索引和MEDLINE。过滤了2193篇文章并评估了适用性（n=44）。通过协商一致确定了与效力和效率有关的因素。最常列出的因素是改善结局（20%），首选方式（10%），易用性（9%），低成本（8%），改善沟通（8%）和减少旅行时间（7%），这些因素共占61%的发生率。这篇综述确定了远程医疗和患者满意度之间的各种关联因素。了解这些因素有助于执行者将干预措施与具体问题的解决办法相匹配。
The use of telehealth steadily increases as it has become a viable modality to patient care. Early adopters attempt to use telehealth to deliver high-quality care. Patient satisfaction is a key indicator of how well the telemedicine modality met patient expectations. The objective of this systematic review and narrative analysis is to explore the association of telehealth and patient satisfaction in regards to effectiveness and efficiency. Boolean expressions between keywords created a complex search string. Variations of this string were used in Cumulative Index of Nursing and Allied Health Literature and MEDLINE. 2193 articles were filtered and assessed for suitability (n=44). Factors relating to effectiveness and efficiency were identified using consensus. The factors listed most often were improved outcomes (20%), preferred modality (10%), ease of use (9%), low cost 8%), improved communication (8%) and decreased travel time (7%), which in total accounted for 61% of occurrences. This review identified a variety of factors of association between telehealth and patient satisfaction. Knowledge of these factors could help implementers to match interventions as solutions to specific problems.
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影响因子：
3.5
作者：
Hoaas H;Andreassen HK;Lien LA;Hjalmarsen A;Zanaboni P
通讯作者：
Zanaboni P
影响因子：
7.4
作者：
de Jong CC;Ros WJ;Schrijvers G
通讯作者：
Schrijvers G
DOI：
10.3399/bjgp14x680989
发表时间：
2014-08
期刊：
The British journal of general practice : the journal of the Royal College of General Practitioners
影响因子：
--
作者：
Casey M;Hayes PS;Glynn F;OLaighin G;Heaney D;Murphy AW;Glynn LG
通讯作者：
Glynn LG
影响因子：
5.6
作者：
Fields, Barry G.;Behari, Pratima Pathak;Kuna, Samuel T.
通讯作者：
Kuna, Samuel T.
影响因子：
3.3
作者：
Hung, Y. -C.;Bauer, J.;Isenring, E.
通讯作者：
Isenring, E.