Receiving instrumental support at work: When help is not welcome
Receiving instrumental support at work: When help is not welcome
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DOI：
10.1037/0021-9010.88.2.324
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发表时间：
2003-04-01
影响因子：
9.9
通讯作者：
van Doornen, LP
中科院分区：
文献类型：
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作者：
Deelstra, JT;Peeters, MCW;van Doornen, LP
虽然社会支持在促进员工健康和福祉方面的作用已被广泛研究，但证据并不一致，有时甚至表明社会支持可能具有负面影响。作者研究了一些可能解释这种影响的心理过程。在自尊受到威胁模型的基础上，作者检验了这样一种假设，即接受强加的支持会引起负面反应，而负面反应会被某人对支持的需求所缓和。作者区分了三种不同的反应：(A)自我相关的，(B)互动相关的，和(C)生理的。对48名临时行政人员进行的实验结果大体上证实了这一假设。强加的支持引起了负面反应，除非有无法解决的问题，但即使这样，强加的支持的效果也不是积极的，而是中性的。
Although the role of social support in promoting employees' health and well-being has been studied extensively, the evidence is inconsistent, sometimes even suggesting that social support might have negative effects. The authors examined some psychological processes that might explain such effects. On the basis of the threat-to-self-esteem model, the authors tested the hypothesis that receiving imposed support elicits negative reactions, which are moderated by someone's need for support. The authors distinguished 3 different reactions: (a) self-related, (b) interaction-related, and (c) physiological. The results of an experiment With 48 temporary administrative workers generally confirmed the hypothesis. Imposed support elicited negative reactions, except when there was an unsolvable problem, but even then the effect of imposed support was not positive but neutral.