When Welfare Professionals Encounter Restructuring and Privatization: The Inside Story of the Probation Service of England and Wales
When Welfare Professionals Encounter Restructuring and Privatization: The Inside Story of the Probation Service of England and Wales
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DOI：
10.1177/0950017019855229
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发表时间：
2019-12-01
影响因子：
3.7
通讯作者：
Guillaume, Cecile
中科院分区：
文献类型：
--
作者：
Kirton, Gill;Guillaume, Cecile
本文利用多方法的案例研究，英格兰和威尔士的缓刑服务，探讨从业人员和他们的工会对重组/私有化如何影响缓刑行业的角度。专业人员认为改组/私有化是出于意识形态和政治动机，而不是以服务目标为依据。在这种背景下，文章概述了缓刑联盟的有组织的阻力，但最终无法阻止改革。调查结果突出了从业者的概念'死亡的缓刑'哲学反对私有化，但也分裂他们的职业和由此产生的攻击专业。这项研究强调了具体服务领域的结构调整/私有化的独特方面，特别是与受到社会歧视的客户群体合作有关的方面，但它也对面临结构调整/私有化的现实或前景的其他公共服务专业产生了共鸣。
This article utilizes a multi-method case study of the probation service of England and Wales to explore the perspectives of practitioners and their union on how restructuring/privatization affected the probation profession. Professionals perceived restructuring/privatization as ideologically and politically motivated, rather than evidence-based in relation to service goals. Against this context, the article outlines the probation union's organized resistance, but ultimately its inability to halt the reform. The findings highlight practitioners' concept of 'the death of probation' created by philosophical opposition to privatization, but also by the splitting of their profession and the resultant assault on professionalism. The study underlines the unique aspects of restructuring/privatization in the specific service domain, in particular those linked to working with a socially stigmatized client group, but it also has resonance for other public service professions facing the actuality or prospect of restructuring/privatization.