Rapid Conversion of an Outpatient Psychiatric Clinic to a 100% Virtual Telepsychiatry Clinic in Response to COVID-19
Rapid Conversion of an Outpatient Psychiatric Clinic to a 100% Virtual Telepsychiatry Clinic in Response to COVID-19
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DOI：
10.1176/appi.ps.202000230
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发表时间：
2020-07-01
影响因子：
3.8
通讯作者：
Kales, Helen C.
中科院分区：
文献类型：
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作者：
Yellowlees, Peter;Nakagawa, Keisuke;Kales, Helen C.
预计北方加州的COVID-19病例将激增，加州大学戴维斯分校健康中心的精神科门诊诊所（其中98%的就诊最初是亲自进行的）已转换为远程精神科诊所，所有就诊均在3个工作日内改为虚拟预约。该诊所在完全转换后的第一天就有73个虚拟预约。本专栏介绍了这种快速转换的过程、挑战和经验教训。病人普遍心存感激，医疗服务提供者很快学会了如何在家工作，诊所在经济上仍然可行，没有立即损失。
In anticipation of a surge of COVID-19 cases in Northern California, the outpatient psychiatric clinic at UC Davis Health, in which 98% of visits initially occurred in person, was converted to a telepsychiatry clinic, with all visits changed to virtual appointments within 3 business days. The clinic had 73 virtual appointments on its first day after full conversion. This column describes the process, challenges, and lessons learned from this rapid conversion. Patients were generally grateful, providers learned rapidly how to work from home, and the clinic remained financially viable with no immediate losses.