Users' Adoption of Mental Health Apps: Examining the Impact of Information Cues.
Users' Adoption of Mental Health Apps: Examining the Impact of Information Cues.
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DOI：
10.2196/mhealth.6827
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发表时间：
2017-06-28
影响因子：
5
通讯作者：
Bashir M
中科院分区：
文献类型：
--
作者：
Huang HY;Bashir M
许多心理健康应用程序已经开发出来，并在当前的应用程序市场上提供给用户。用户可能会发现从应用程序市场中提供的数百种选择中选择应用程序是困难和压倒性的。澄清哪些信息线索可能会影响用户对心理健康应用程序的选择和采用，现在是一个关键而紧迫的问题。本研究的目的是使用来自Android应用市场的观察数据来调查信息线索对用户采用焦虑应用的影响。通过使用关键字搜索，在Android应用商店上进行焦虑应用的系统搜索。共收集并分析了274个符合我们标准的应用程序的标题和元数据信息。三名训练有素的研究人员记录了不同日期和网络浏览器的搜索结果页面上的应用程序排名。我们的研究结果表明，评分（r= 0.56，P<0.001）和评论（r= 0.39，P<0.001）与安装数量呈显著正相关，应用价格与安装量呈显著负相关（r=-0.36）。结果还显示，价格较低的应用程序具有较高的评级（r=-0.23，P<0.001）和来自设备的更多应用程序权限请求（r= 0.18，P= 0.002）。对于应用程序标题，我们发现标题与症状相关的应用程序的安装量显著低于标题与症状无关的应用程序（P<.001）。该研究通过分析观察数据揭示了信息线索与用户采用心理健康应用程序之间的关系。作为同类研究中的第一个，我们发现了心理健康应用程序采用的有效指标。我们还发现了应用程序标题的标签效应，这可能会阻碍心理健康应用程序的采用，并可能为心理健康应用程序及其搜索机制的未来设计提供见解。
Numerous mental health apps have been developed and made available to users on the current app market. Users may find it difficult and overwhelming to select apps from the hundreds of choices that are available in the app marketplace. Clarifying what information cues may impact a user’s selection and adoption of mental health apps is now a critical and pressing issue. The aim of this study was to investigate the impact of information cues on users’ adoption of anxiety apps using observational data from the Android app market. A systematic search of anxiety apps was conducted on the Android app store by using keywords search. The title and metadata information of a total of 274 apps that met our criteria were collected and analyzed. Three trained researchers recorded the app rankings from the search results page on different dates and Web browsers. Our results show that ratings (r=.56, P<.001) and reviews (r=.39, P<.001) have significant positive correlations with the number of installs, and app prices have significant negative correlations with installs (r=−.36). The results also reveal that lower-priced apps have higher ratings (r=−.23, P<.001) and a greater number of app permission requests (r=.18, P=.002) from the device. For app titles, we found that apps with titles related to symptoms have significantly lower installs than apps with titles that are not related to symptoms (P<.001). This study revealed a relationship between information cues and users’ adoption of mental health apps by analyzing observational data. As the first of its kind, we found impactful indicators for mental health app adoptions. We also discovered a labeling effect of app titles that could hinder mental health app adoptions and which may provide insight for future designs of mental health apps and their search mechanisms.