Predicting safe employee behavior in the steel industry: Development and test of a sociotechnical model

Predicting safe employee behavior in the steel industry: Development and test of a sociotechnical model
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DOI:
10.1016/s0272-6963(00)00033-4
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发表时间:
2000-06-01
影响因子:
7.8
通讯作者:
Prussia, GE
Prussia, GE
中科院分区:
管理学2区
文献类型:
--
作者:
Brown, KA;Willis, PG;Prussia, GE

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工业安全是运营经理的一个重要问题-它对成本、交付、质量和社会责任都有影响。轻微的事故可能会以各种方式干扰生产,严重的事故可能会关闭整个操作。在这方面,关于工作场所事故原因的问题具有高度相关性。有一种流行的观点认为,员工的不安全行为是工作场所事故的主要原因,但一些作者提出了一个观点,强调了经营和社会制度的影响。本文所描述的研究通过评估钢铁工人对与安全工作行为相关的社会、技术和个人因素的调查的反应来解决这个问题。结果提供的证据表明,连锁反应的技术和社会结构的运作,通过员工影响安全行为。这些结果表明,安全隐患,安全文化和生产压力可以影响安全效能和漫不经心的态度,在一条道路上,导致安全或不安全的工作行为。基于这些结果,我们得出结论与处方的业务经理和其他人发挥作用的因果关系。(C)2000 Elsevier Science B. V.保留所有权利。
Industrial safety is an important issue for operations managers - it has implications for cost, delivery, quality, and social responsibility. Minor accidents can interfere with production in a variety of ways, and a serious accident can shut down an entire operation. In this context, questions about the causes of workplace accidents are highly relevant. There is a popular notion that employees' unsafe acts are the primary causes of workplace accidents, but a number of authors suggest a perspective that highlights influences from operating and social systems. The study described herein addresses this subject by assessing steelworkers' responses to a survey about social, technical, and personal factors related to safe work behaviors. Results provide evidence that a chain reaction of technical and social constructs operate through employees to influence safe behaviors. These results demonstrate that safety hazards, safety culture, and production pressures can influence safety efficacy and cavalier attitudes, on a path leading to safe or unsafe work behaviors. Based on these results, we conclude with prescriptions for operations managers and others who play roles in the causal sequence. (C) 2000 Elsevier Science B.V. All rights reserved.