What Happens When Robots Punish? Evaluating Human Task Performance During Robot-Initiated Punishment
What Happens When Robots Punish? Evaluating Human Task Performance During Robot-Initiated Punishment
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DOI：
10.1145/3472207
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发表时间：
2021-12-01
影响因子：
5.1
通讯作者：
Wagner, Alan R.
中科院分区：
文献类型：
--
作者：
Jois, Himavath;Wagner, Alan R.
本文探讨了人们如何应对机器人管理的口头和身体惩罚。人类参与者的任务是在时间压力下分拣彩色芯片，当他们犯错误时，例如分拣不准确或分拣太慢，他们会受到机器人的惩罚。参与者要么被口头惩罚，被告知在固定的时间内停止分类，要么被身体惩罚，通过内部制作的机器人外骨骼限制他们的分类能力。无论是人类实验者还是机器人外骨骼管理惩罚，参与者的任务表现和他们与机器人互动的主观感受都被记录下来。结果表明，当受到机器人惩罚的威胁时，参与者在任务中犯了更多的错误。参与者也倾向于遵守机器人实施的惩罚，其遵守率低于人类实施的惩罚，这表明人类可能无法为机器人提供实施惩罚的社会权威。这项研究也有助于我们理解遵守机器人，以及人们是否接受机器人的惩罚权力。这些结果可能会影响机器人的设计，并促进对机器人实施惩罚的伦理后果的讨论。
This article examines how people respond to robot-administered verbal and physical punishments. Human participants were tasked with sorting colored chips under time pressure and were punished by a robot when they made mistakes, such as inaccurate sorting or sorting too slowly. Participants were either punished verbally by being told to stop sorting for a fixed time, or physically, by restraining their ability to sort with an in-house crafted robotic exoskeleton. Either a human experimenter or the robot exoskeleton administered punishments, with participant task performance and subjective perceptions of their interaction with the robot recorded. The results indicate that participants made more mistakes on the task when under the threat of robot-administered punishment. Participants also tended to comply with robot-administered punishments at a lesser rate than human-administered punishments, which suggests that humans may not afford a robot the social authority to administer punishments. This study also contributes to our understanding of compliance with a robot and whether people accept a robot's authority to punish. The results may influence the design of robots placed in authoritative roles and promote discussion of the ethical ramifications of robot-administered punishment.