'Without Affection or Enthusiasm' problems of involvement and attachment in 'Responsive' public management
'Without Affection or Enthusiasm' problems of involvement and attachment in 'Responsive' public management
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DOI：
10.1177/1350508408088533
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发表时间：
2008-05-01
期刊：
影响因子：
3
通讯作者：
Du Gay, Paul
中科院分区：
文献类型：
--
作者：
Du Gay, Paul
本文着重于不断变化的道德模板，“响应”或“创业”的管理改革方案要求公务员。当代对响应性公共管理的要求包含对公共官僚的两项情感禁令。第一种是来自政治权利的民粹主义学说，要求官僚对他们的“客户”的需求做出反应。例如，在“承认”和“关怀政治”的名义下，在官僚行为中灌输“同情”或密切认同他人感受的意识被认为是至关重要的。第二，在回应政治上级和实现其政策目标的名义下，官僚们被期望表现出对特定政策的“所有权”和认同。他们必须坚决拥护和积极倡导这些政策。这两条禁令被认为更符合民主原则和当代伦理文化的潮流（例如，“多样性”或“人权”），而不是那些被认为是规则约束等级的韦伯世界。本文试图对这一评价提出质疑。
The paper focuses on the changing ethical template that programmes of 'responsive' or 'entrepreneurial' managerial reform require of civil servants. Contemporary demands for responsive public management contain two emotional injunctions to public bureaucrats. The first, derived from populist doctrines of political right, requires bureaucrats to be responsive to the needs of their 'clients'. In the name of 'recognition' and the 'politics of care', for example, it is thought vital to inculcate in bureaucratic conduct a sense of 'compassion' or close identification with others' feelings. Secondly, in the name of responsiveness to political superiors and the delivery of their policy objectives, bureaucrats are expected to exhibit 'ownership' of and identification with particular policies. They are required to be committed champions for and enthusiastic advocates of those policies. Both of these injunctions are deemed to be more in tune with democratic principles and the currents of contemporary ethical culture ('diversity' or 'human rights', for example) than what is represented as the unlamented Weberian world of rule-bound hierarchy. The paper seeks to question this assessment.