Coaching interprofessional health care improvement teams: the coachee, the coach and the leader perspectives
Coaching interprofessional health care improvement teams: the coachee, the coach and the leader perspectives
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DOI：
10.1111/jonm.12068
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发表时间：
2014-05-01
影响因子：
5.5
通讯作者：
Ahlstrom, Gerd
中科院分区：
文献类型：
--
作者：
Godfrey, Marjorie M.;Andersson-Gare, Boel;Ahlstrom, Gerd
AimTo investigate health care improvement team coaching activities from perspectives of coachee，coachers and unit leaders in two national improvement collaboratives.BackgroundDespite many methods to improve health care，inconsistency in success has been attained to factors that including unengaged staff，absence of supportive improvement resources and organizational inertia.MethodsMixed methods sequential explorative study design，包括来自接受团队指导的跨专业改进团队的定量和定性数据。教练（n=382），教练（n=9）和领导人（n=30）完成了三种不同的数据收集工具，确定教练的行动，认为支持改进activities.ResultsCoachees，教练和单位领导人在这两个协作报告一般积极的看法团队教练。四类教练行动被认为是支持改进工作：上下文，关系，帮助和技术support.ConclusionsAll参与者同意，无论谁的教练是，重点应包括四类团队教练actions.Implications护理managementLeaders应反映他们的努力，以支持改进团队，并考虑四类团队教练行动。一个结构化的团队教练模式，提供必要的鼓励，以保持团队活力，似乎支持医疗保健的改善。
AimTo investigate health care improvement team coaching activities from the perspectives of coachees, coaches and unit leaders in two national improvement collaboratives.BackgroundDespite numerous methods to improve health care, inconsistencies in success have been attributed to factors that include unengaged staff, absence of supportive improvement resources and organisational inertia.MethodsMixed methods sequential exploratory study design, including quantitative and qualitative data from interprofessional improvement teams who received team coaching. The coachees (n=382), coaches (n=9) and leaders (n=30) completed three different data collection tools identifying coaching actions perceived to support improvement activities.ResultsCoachees, coaches and unit leaders in both collaboratives reported generally positive perceptions about team coaching. Four categories of coaching actions were perceived to support improvement work: context, relationships, helping and technical support.ConclusionsAll participants agreed that regardless of who the coach is, emphasis should include the four categories of team coaching actions.Implications for nursing managementLeaders should reflect on their efforts to support improvement teams and consider the four categories of team coaching actions. A structured team coaching model that offers needed encouragement to keep the team energized, seems to support health care improvement.