Allocation of Physician Time in Ambulatory Practice: A Time and Motion Study in 4 Specialties

Allocation of Physician Time in Ambulatory Practice: A Time and Motion Study in 4 Specialties
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DOI:
10.7326/m16-0961
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发表时间:
2016-12-06
影响因子:
39.2
通讯作者:
Blike, George
Blike, George
中科院分区:
医学1区
文献类型:
--
作者:
Sinsky, Christine;Colligan, Lacey;Blike, George

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背景资料:目的:描述门诊医生的时间是如何分配的,设计:定量的直接观察时间和运动研究(在办公时间内)和自我报告的日记(下班后),设置:美国4个州(伊利诺斯州、新罕布什尔州、弗吉尼亚州和华盛顿)的4个专科门诊。S.家庭医学、内科、心脏病学和骨科的医生被观察了430小时,其中21人还完成了下班后的日记。(直接临床面对面时间、电子健康记录[EHR]和案头工作、行政任务和其他任务)和自我报告的下班后工作。在办公时间内,医生花费27.0%的总时间与患者直接临床面对面,49.2%的时间用于电子病历和案头工作。而在检查室与病人,医生花在直接临床面对面的时间和37.0%的电子病历和案头工作的时间占52.9%。21名完成下班后日记的医生报告说,他们每晚有1到2个小时的下班后工作,主要用于EHR任务。局限性:数据是在自我选择的高性能实践中收集的,可能无法推广到其他环境。描述性研究设计不支持正式的统计比较医生和实践的characteristics.Conclusion:对于每一个小时的医生提供直接的临床面对病人的时间,近2个额外的时间花在电子病历和办公桌上的工作在诊所的一天。在办公时间之外,医生每天晚上还要花1到2个小时的私人时间做额外的计算机和其他文书工作。
Background: Little is known about how physician time is allocated in ambulatory care.Objective: To describe how physician time is spent in ambulatory practice.Design: Quantitative direct observational time and motion study (during office hours) and self-reported diary (after hours).Setting: U.S. ambulatory care in 4 specialties in 4 states (Illinois, New Hampshire, Virginia, and Washington).Participants: 57 U. S. physicians in family medicine, internal medicine, cardiology, and orthopedics who were observed for 430 hours, 21 of whom also completed after-hours diaries.Measurements: Proportions of time spent on 4 activities (direct clinical face time, electronic health record [EHR] and desk work, administrative tasks, and other tasks) and self-reported afterhours work.Results: During the office day, physicians spent 27.0% of their total time on direct clinical face time with patients and 49.2% of their time on EHR and desk work. While in the examination room with patients, physicians spent 52.9% of the time on direct clinical face time and 37.0% on EHR and desk work. The 21 physicians who completed after-hours diaries reported 1 to 2 hours of after-hours work each night, devoted mostly to EHR tasks.Limitations: Data were gathered in self-selected, high-performing practices and may not be generalizable to other settings. The descriptive study design did not support formal statistical comparisons by physician and practice characteristics.Conclusion: For every hour physicians provide direct clinical face time to patients, nearly 2 additional hours is spent on EHR and desk work within the clinic day. Outside office hours, physicians spend another 1 to 2 hours of personal time each night doing additional computer and other clerical work.