Allocation of Physician Time in Ambulatory Practice: A Time and Motion Study in 4 Specialties
Allocation of Physician Time in Ambulatory Practice: A Time and Motion Study in 4 Specialties
复制标题
DOI:
10.7326/m16-0961
复制
发表时间:
2016-12-06
影响因子:
39.2
通讯作者:
Blike, George
中科院分区:
文献类型:
--
作者:
Sinsky, Christine;Colligan, Lacey;Blike, George
Background: Little is known about how physician time is allocated in ambulatory care.Objective: To describe how physician time is spent in ambulatory practice.Design: Quantitative direct observational time and motion study (during office hours) and self-reported diary (after hours).Setting: U.S. ambulatory care in 4 specialties in 4 states (Illinois, New Hampshire, Virginia, and Washington).Participants: 57 U. S. physicians in family medicine, internal medicine, cardiology, and orthopedics who were observed for 430 hours, 21 of whom also completed after-hours diaries.Measurements: Proportions of time spent on 4 activities (direct clinical face time, electronic health record [EHR] and desk work, administrative tasks, and other tasks) and self-reported afterhours work.Results: During the office day, physicians spent 27.0% of their total time on direct clinical face time with patients and 49.2% of their time on EHR and desk work. While in the examination room with patients, physicians spent 52.9% of the time on direct clinical face time and 37.0% on EHR and desk work. The 21 physicians who completed after-hours diaries reported 1 to 2 hours of after-hours work each night, devoted mostly to EHR tasks.Limitations: Data were gathered in self-selected, high-performing practices and may not be generalizable to other settings. The descriptive study design did not support formal statistical comparisons by physician and practice characteristics.Conclusion: For every hour physicians provide direct clinical face time to patients, nearly 2 additional hours is spent on EHR and desk work within the clinic day. Outside office hours, physicians spend another 1 to 2 hours of personal time each night doing additional computer and other clerical work.