The effect of IT and relationship commitment on supply chain coordination: A contingency and configuration approach

The effect of IT and relationship commitment on supply chain coordination: A contingency and configuration approach
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IT 和关系承诺对供应链协调的影响:应急和配置方法

DOI:
10.1016/j.im.2015.06.007
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发表时间:
2015
影响因子:
9.9
通讯作者:
e
e
中科院分区:
管理学2区
文献类型:
--
作者:
Huo Baofeng;Zhang Cheng;Zhao Xi;e

文献摘要

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本研究从资源协同的角度探讨了以供应链协调为中介的信息技术和关系承诺如何影响供应链绩效。所提出的模型使用从 617 家制造公司收集的数据进行了测试。供应链中与供应商和客户的协调可以提高供应链绩效,并且与客户的协调效果更高。供应商侧和客户侧的供应链协调之间存在互动关系,表明与供应商和客户侧的供应链协调协同提高了供应链绩效。此外,信息技术和关系承诺影响供应链协调。
This study investigates how information technology and relationship commitment, mediated by supply chain coordination, influence supply chain performance from a resource synergy perspective. The proposed model is tested using data collected from 617 manufacturing firms. Supply chain coordination with both suppliers and customers is found to enhance supply chain performance, and the effect of coordination with customers is higher. There is an interactive relationship between the supply chain coordination on the supplier and customer sides, indicating that synergizing supply chain coordination with suppliers and with customers improves supply chain performance. Furthermore, information technology and relationship commitment influence supply chain coordination.