The effect of IT and relationship commitment on supply chain coordination: A contingency and configuration approach
The effect of IT and relationship commitment on supply chain coordination: A contingency and configuration approach
复制标题
IT 和关系承诺对供应链协调的影响:应急和配置方法
DOI:
10.1016/j.im.2015.06.007
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发表时间:
2015
影响因子:
9.9
通讯作者:
e
中科院分区:
文献类型:
--
作者:
Huo Baofeng;Zhang Cheng;Zhao Xi;e
This study investigates how information technology and relationship commitment, mediated by supply chain coordination, influence supply chain performance from a resource synergy perspective. The proposed model is tested using data collected from 617 manufacturing firms. Supply chain coordination with both suppliers and customers is found to enhance supply chain performance, and the effect of coordination with customers is higher. There is an interactive relationship between the supply chain coordination on the supplier and customer sides, indicating that synergizing supply chain coordination with suppliers and with customers improves supply chain performance. Furthermore, information technology and relationship commitment influence supply chain coordination.