Examining the Effects of Cognitive Assistive Agents on Team Coordination in Manufacturing Teams

Examining the Effects of Cognitive Assistive Agents on Team Coordination in Manufacturing Teams
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DOI:
10.1177/1071181322661401
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发表时间:
2022-09
期刊:
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
影响因子:
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通讯作者:
Begerowski S.R.;Waldherr F.;Biddlecom J.;Traylor A.;Krugh M.;Mears L.;Shuffler M.L.
Begerowski S.R.;Waldherr F.;Biddlecom J.;Traylor A.;Krugh M.;Mears L.;Shuffler M.L.
中科院分区:
其他
文献类型:
--
作者:
Begerowski S.R.;Waldherr F.;Biddlecom J.;Traylor A.;Krugh M.;Mears L.;Shuffler M.L.

文献摘要

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本文详细介绍了动机和设计的实验,以调查人工智能的认知辅助剂的影响,在制造团队的协调努力。随着自动化解决方案变得越来越容易获得,产品的复杂性迅速增长,人们迫切需要利用人工智能体和人类工人的能力来最大限度地提高团队运作和产品产出。因此,我们提出了一个实验设计,我们引入了两个层次的自主性(低,高)到一个团队的参与者在组装任务的认知代理。我们假设,认知辅助技术将增强装配团队内部的协调,从而提高生产率并减少错误,初步数据表明支持这些假设的趋势。我们试图证明认知代理在增强人类工人方面的价值,使制造商能够看到提高生产力的好处,同时在技术发展面前保留人类劳动的价值和相关性。
This article details the motivation and design of an experiment to investigate the effects of artificially intelligent cognitive assistive agents on coordination efforts in manufacturing teams. As automation solutions become more accessible and products rapidly grow in complexity, there are significant calls to leverage abilities of both artificial agents and human workers to maximize team functioning and product output. As such, we propose an experimental design where we introduce a cognitive agent with two levels of autonomy (low, and high) into a team of participants during an assembly task. We hypothesized that cognitive assistive technologies would enhance coordination within assembly teams, leading to higher productivity and reduced errors, with initial data suggesting trends in support of these hypotheses. We seek to demonstrate the value of cognitive agents in augmenting human workers, allowing manufacturers to see the benefit of increased productivity while retaining value and relevance of human labor in the face of technological development.