User perceptions of library effectiveness in Malaysian agricultural libraries
User perceptions of library effectiveness in Malaysian agricultural libraries
复制标题
用户对马来西亚农业图书馆图书馆有效性的看法
DOI：
10.1108/00242530110390451
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发表时间：
2001
期刊：
影响因子：
--
通讯作者：
T. Eisenschitz
中科院分区：
文献类型：
--
作者：
Shaheen Majid;M. Anwar;T. Eisenschitz
本研究调查了那些对塑造用户对图书馆效能的看法有积极贡献的因素。本文对马来西亚的五个主要农业图书馆进行了问卷调查。调查发现，馆藏、服务和设施是否充足与人们对图书馆效率的看法密切相关。对图书馆效能的看法有积极影响的其他因素有：图书馆宣传的适当性和有效性、用户参与图书馆资料的选择、图书馆的便利位置、参与用户教育方案、在使用图书馆资源和设施方面是否得到协助、图书馆专业人员的学科背景。本文建议，对于任何可靠的图书馆效能研究，应将与用户满意度相关的所有因素一起调查。
This study investigated those factors that contribute positively in shaping users’ perceptions of library effectiveness. A questionnaire‐based survey of five major agricultural libraries in Malaysia was conducted. It was found that the adequacy of collections, services and facilities were closely linked to the perceptions of library effectiveness. Certain other factors contributing positively to the perception of library effectiveness were the adequacy and effectiveness of library promotion, involvement of users in the selection of library materials, convenient library location, participation in user education programmes, availability of assistance for using library resources and facilities, and subject background of library professionals. The paper suggests that for any reliable library effectiveness study, all factors associated with user satisfaction should be investigated together.