Information Seeking in Online Healthcare Communities: The Dual Influence From Social Self and Personal Self

Information Seeking in Online Healthcare Communities: The Dual Influence From Social Self and Personal Self
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在线医疗社区的信息搜索:社会自我和个人自我的双重影响

DOI:
10.1109/tem.2017.2703121
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发表时间:
2017-06
影响因子:
5.8
通讯作者:
Chan Hock Chuan
Chan Hock Chuan
中科院分区:
管理学3区
文献类型:
--
作者:
Liu Na;Tong Yu;Chan Hock Chuan

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使用在线医疗保健社区来获取健康相关信息并减少疾病的不确定性,目前由于缺乏对在这种环境中如何刺激健康信息寻求行为的理解而受到阻碍。本研究借鉴社会自我和个人自我的理论概念,通过对101名在线医疗社区用户的实地调查,探讨了在线医疗社区中的社会身份和个人用户感知的疾病严重程度如何共同影响健康信息寻求倾向。本研究通过调查社会自我(社会身份)、个人自我(感知疾病严重程度)及其在网络社区中的相互作用的影响,为健康信息寻求方面的文献做出了贡献。研究结果可以指导医疗服务提供者和社区管理者制定促进健康信息寻求行为的战略计划。
The use of online healthcare communities to acquire health-related information and reduce uncertainty over illnesses is currently hampered by the lack of understanding of how health information-seeking behavior can be stimulated in such environments. By drawing upon the theoretical notion of social self and personal self, and conducting a field survey among 101 online healthcare community users, this study investigates how social identity in online healthcare communities and individual users’ perceived disease severity jointly influence the health information-seeking propensity. This study contributes to the literature on health information seeking by investigating the influence of social self (social identity), personal self (perceived disease severity), and their interplay in online communities. The findings can guide healthcare providers and community managers in formulating strategic plans for promoting health information-seeking behavior.
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期刊: 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the
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