Usability Is Ageless: Conducting Usability Tests with Older Adults

Usability Is Ageless: Conducting Usability Tests with Older Adults
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可用性是永恒的:对老年人进行可用性测试

DOI:
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发表时间:
2019
期刊:
Ageing and Digital Technology
影响因子:
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通讯作者:
B. Neves
B. Neves
中科院分区:
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文献类型:
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作者:
Rachel L. Franz;B. Neves

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本章讨论了可用性测试在老年人(65岁以上)评估技术中的作用。我们利用我们的设计和评估可用性测试的经验,并与标准文献的关键参与,提出了一套策略来设计,实施,进行和分析可用性测试。一些策略包括选择合适的位置进行可用性测试,设计热身问题,选择合适的可用性测试技术(即,共同发现),并使用混合方法。此外,我们反映了在该领域遇到的挑战,从招聘限制到处理参与者的印象管理工作。为了理解和解决这些问题,我们依靠人机交互和社会学的跨学科见解和方法。
This chapter discusses the role of usability testing in evaluating technologies with older adults (aged 65+). We draw on our experience of designing and evaluating usability tests and on a critical engagement with the standard literature to present a set of strategies to design, implement, conduct, and analyze usability testing. Some strategies include choosing suitable locations to conduct the usability test, designing warm-up questions, selecting an appropriate usability testing technique (i.e., Co-Discovery), and using mixed-methods approaches. Additionally, we reflect on challenges encountered in the field from recruitment limitations to handling impression management efforts by participants. To understand and address these issues, we rely on cross-disciplinary insights and approaches from Human–Computer Interaction and sociology.
DOI: 10.1037/0882-7974.21.2.333
发表时间: 2006-06-01
影响因子: 3.7
作者:
Czaja, Sara J.;Charness, Neil;Sharit, Joseph
通讯作者: Sharit, Joseph