Designing computer system messages
Designing computer system messages
复制标题
设计计算机系统消息
DOI：
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发表时间：
1982
期刊：
影响因子：
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通讯作者：
B. Shneiderman
中科院分区：
文献类型：
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作者：
B. Shneiderman
Tive的计算机系统及其用户的研究，我们已经越来越意识到系统消息的重要性。屏幕或打印机上的消息形式。 “ OC7”或“ IEH2191”，可以理解的是，我们相信，计算机系统有时会产生的负面形象，这在很大程度上是由于用户犯错或不确定的情况，这在很大程度上会产生的负面形象。下一步该怎么办。
tive computer systems and studies of their users, we have become increasingly aware of the importance of system messages. Novice users are unimpressed with CPU speeds, disk storage capabilities, or elegant file structures. For them, the system appears only in the form of the messages on their screens or printers. So when novices encounter violent messages such as “FATAL ERROR, RUN ABORTED”, vague phases like “ILLEGAL CMD”, or obscure codes such as “OC7” or “IEH2191”, they are understandably shaken, confused, dismayed, and discouraged from continuing. The negative image that computer systems sometimes generate is, we believe, largely due to the difficulties users experience when they make mistakes or are unsure about what to do next.