Stories from the Field: Reflections on HCI4D Experiences

Stories from the Field: Reflections on HCI4D Experiences
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现场故事:对 HCI4D 体验的反思

DOI:
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发表时间:
2009
期刊:
影响因子:
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通讯作者:
B. DeRenzi
B. DeRenzi
中科院分区:
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文献类型:
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作者:
Yaw Anokwa;Thomas N. Smyth;D. Ramachandran;J. Sherwani;Y. Schwartzman;R. Luk;Melissa R. Ho;N. Moraveji;B. DeRenzi

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人机交互开发(HCI4D)需要在现场与用户交互相当长的时间。虽然大多数HCI工作都是如此,但由于文化、语言、种族和社会经济地位的差异,在发展中地区的实地工作面临着独特的挑战。作为一个由9名HCI4D研究人员组成的小组,我们采用了一种系统的方法来反思我们在该领域遇到的挑战。从这个练习中产生了三个贡献:首先是我们的研究方法本身,它使用定性和定量工具的混合来引出和综合个人经验。第二,为开始的研究人员,是一套经验教训和建议的策略导航HCI4D研究的独特挑战。第三,针对整个HCI4D社区,是对该领域本身的批判性反思,受到我们研究结果的启发。涵盖的主题包括研究界的激励机制和议程、管理期望的重要性、#8220的性质、参与#8221;以及更普遍的研究与开发之间的冲突。
Human-computer interaction for development (HCI4D) requires considerable time in the field interacting with users. While this is true for most HCI work, fieldwork in developing regions presents unique challenges due to differences in culture, language, ethnicity, and socioeconomic status. As a group of nine HCI4D researchers, we have adopted a systematic approach to reflect on the challenges we have encountered in the field. Arising from this exercise are three contributions: The first is our research method itself, which uses a mix of qualitative and quantitative instruments to elicit and synthesize individual experiences. The second, intended for beginning researchers, is a set of lessons learned and suggested strategies for navigating the unique challenges of HCI4D research. The third, intended for the HCI4D community at large, is a critical reflection on the field itself, inspired by our findings. Topics covered include the incentives and agendas of the research world, the importance of managing expectations, the nature of #8220;participation#8221; in HCI4D, and the conflict between research and development more generally.