Business process simulation: a fundamental step supporting process centered management
Business process simulation: a fundamental step supporting process centered management
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业务流程模拟：支持以流程为中心的管理的基本步骤
DOI：
10.1109/wsc.1999.816869
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发表时间：
1999
期刊：
影响因子：
--
通讯作者：
A. Pater
中科院分区：
文献类型：
--
作者：
M. Aguilar;T. Rautert;A. Pater
业务流程越来越被认为是竞争生存的关键。这种无形经济资产所固有的重要机会是以流程为中心的管理的基础。业务流程的模拟通过引入动态方面为理解、分析和设计流程创造了附加值。它通过预测流程设计中的未来变化来提供决策支持，并提高对流程的理解。 Banque Ge/spl Acute/ne/spl Acute/rale du Luxembourg 的示例展示了如何成功地使用模拟来支持在银行环境中建立以流程为中心的管理。
Business processes are increasingly recognised as the key to competitive survival. The important opportunities inherent to this invisible economic asset are the foundations of process-centred management. Simulation of business processes creates added value in understanding, analysing and designing processes by introducing dynamic aspects. It provides decision support by anticipation of future changes in process design and improves understanding of processes. The example of Banque Ge/spl acute/ne/spl acute/rale du Luxembourg shows how simulation is used successfully to support the building of process-centred management in a banking environment.