Utilization and Perceptions of Drop-in Center Services Among Youth Experiencing Homelessness
Utilization and Perceptions of Drop-in Center Services Among Youth Experiencing Homelessness
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DOI：
10.1007/s11414-018-9632-9
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发表时间：
2019-04-01
影响因子：
1.9
通讯作者：
Klein, David
中科院分区：
文献类型：
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作者：
Parast, Layla;Tucker, Joan S.;Klein, David
收容中心提供一系列服务，以帮助无人陪伴的青年经历无家可归，但很少有人知道他们的看法的收容中心或使用不同的服务。在洛杉矶地区随机抽取了273名无家可归的年轻人，他们曾经使用过一个救助中心。大多数年轻人从同龄人那里听说过当地的救助中心（65.1%）。他们普遍报告积极的看法下降中心的环境，工作人员和客户;总体而言，57.8%是“非常”或“非常”满意他们所接受的服务。几乎所有青年都提到了基本服务（例如，食物、淋浴、衣服）作为他们去救助中心的原因;很少有人报告说去获得更高级别的服务（例如，个案管理）。认知和利用率并没有不同的性取向，但是，非白人青年更有可能比白人使用下降在某些较高层次的服务中心。战略从事青年在下降中心服务进行了讨论。
Drop-in centers offer a range of services to assist unaccompanied youth experiencing homelessness, but little is known about their perceptions of drop-in centers or use of different services. A random sample of 273 youth experiencing homelessness in the Los Angeles area who had ever used a drop-in center was surveyed. Most youth heard about local drop-in centers from peers (65.1%). They generally reported positive perceptions of the drop-in center environment, staff, and clients; overall, 57.8% were "very" or "extremely" satisfied with the services they had received. Nearly all youth cited basic services (e.g., food, showers, clothes) as a reason they went to drop-in centers; far fewer reported going to obtain higher-level services (e.g., case management). Perceptions and utilization did not differ by sexual orientation; however, non-white youth were more likely than Whites to use drop-in centers for certain higher-level services. Strategies for engaging youth in drop-in center services are discussed.